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With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.

We are looking for a highly motivated and passionate Security Cloud Solution Architect (CSA) to drive our customer's security transformation on the Microsoft Azure and Microsoft 365 Platforms. This is a customer-facing role, owning the security-focused technical relationship and strategy between the customer and Microsoft as well customer engagements, including architecture, implementation, and operational health.

The ideal candidate will have experience in customer-facing roles and success in leading in-depth technical security architecture discussions with senior customer executives, Enterprise Security Architects, Enterprise Architects, IT Management, and Developers to Secure our customer's technology estate and drive Security as an enabler for Azure and Microsoft 365 workloads.

Thought Leadership - Land an end-to-end value prop for Security (i.e., Zero Trust) which spans the breadth of Microsoft Security offerings, and with focus on Threat Protection, ID + Access Management and Cloud Security. Be a Voice of Customer to share insights and best practices, connect with Global Security teams at Microsoft, Engineering and Product teams to remove blockers and influence the solution roadmap.

Trusted Advisor - Empower customers in their Microsoft Security adoption journey, being hands on with them to envision and define a Secure strategy, Architecture, and implementation of necessary security controls aligned with M365 E5 and Microsoft Azure Security workloads while ensuring operational health.

Security Services Acquisition and Expansion - Position and deliver solutions that drive Security products usage with a focus on Microsoft Sentinel, Defender for Cloud and other Azure security solutions. Collaborate with Azure Infrastructure, Data, Apps teams to expand Security of cloud migration projects. 

Understand Customer/Partner Technical Environment - Accelerate Business Value of overall Security adoption by improving security posture and ensuring that the solution exhibits "Secure by Design" framework, such as high-performance levels, security, scalability, maintainability, appropriate reusability, and reliability upon deployment.

Architecture Design and Deployment - Run Architectural Design Session to build a plan for

implementing the solution — governing design in line with customer business goals and their technical environment. Outcome is consensus on solution design and next steps toward production

Practice Development - Collaborate and orchestrate with other Cloud Solution Architects and MS stakeholders including FastTrack, partner, and Microsoft Consulting in developing complex end-to-end Enterprise solutions with the Microsoft Security platform

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business,

Cybersecurity, or related field 7+ years experience in cloud/infrastructure technologies, cybersecurity, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.

Additional or Preferred Qualifications :

Key Capabilities & Skills:

Candidates should have broad experience in security and expertise around related technologies and concepts such as Zero Trust, threat management, SOC monitoring (SIEM / SOAR), and Extended Detection & Response (XDR) + SIEM, Data Security and Identity. Candidates should have knowledge as a security engineer or consultant to understand industry trends and competitive landscape, advise customers on ways to strengthen their security posture or health, and land customer value through security.

  • Relationship Building - Proven track record of building deep technical relationships with senior security teams and executives in large or highly complex accounts. Experience in managing various stakeholder relationships to get consensus on security solutions/projects.
  • Problem Solving - Ability to solve customer security problems through cloud technologies
  • Collaboration and Communication - Acknowledged for driving decisions collaboratively, resolving conflicts and ensuring follow through with exceptional verbal and written communication skills.
  • Presentation skills with a high degree of comfort with both large and small audiences (SeniorExecutives, Security teams, Security Operations Center (SOC) leadership, Security admins, DevSecOps, Cloud Security architect teams).
  • Customer Focus - Customer obsessed leader with an "if I don't know how to get it done, I'll find someone who does" approach to solving customer challenges
  • Value Realization - Ability to understand customer business objectives and outcomes and ability to quickly leverage tech solutions to accomplish those outcomes
  • Trusted Technical Advisor - Ability to build strong relationships with senior security stakeholders and quickly build credibility and be viewed as a trusted advisor
  • Architecture - Ability to assess customer's multi-cloud ecosystem of systems & processes and make strategic recommendations that align with modern security practices and principles.

Technical

  • The technical aptitude and experience to learn new cloud security technologies andunderstand relevant cloud security market trends.
  • Competitive Landscape: Knowledge of cloud security platforms and competitors. Breadth of technical security experience and knowledge, with depth / Subject Matter Expertise in two or more of the following security solutions:
  • Threat protection - Microsoft Defender for Cloud, Endpoint, Identity and O365 - hands on experience required, supported with certificates. 
  • Data Security (Purview) - experience preferred.
  • Extended Detection and Response (XDR)
  • SIEM and SOAR (Sentinel)
  • Identity and Access Management (Microsoft Entra)
  • Cloud Infrastructure
  • Cloud Security

Certification in one or more of the following technologies preferred: Microsoft Cybersecurity Architect Expert, Microsoft 365 Security Administrator, Microsoft SOC Analyst Associate, Azure Security Engineer, CCSP, CEH, OSCP, GSEC.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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