Company Description:
Crown Equipment Corporation is one of the world’s largest material handling companies, with a reputation for award-winning product design, advanced engineering and technology, and superior after-sale service. Crown produces a broad range of forklifts and automation and fleet management technologies that are revolutionizing the material-handling industry. More than 85 percent of Fortune 500 companies use Crown forklifts. With over 15,000 employees, 19 manufacturing facilities, and 500 retail locations across 84 countries, Crown has a vast global presence. Crown’s global headquarters is in New Bremen, Ohio USA, with regional headquarters in Australia, China, Germany and Singapore.
Location:
This position is based in our New Bremen, Ohio USA global headquarters.
Job Responsibilities:
Crown is looking for a Senior User Researcher with a broad range of capabilities in ethnography, product research, business model innovation, market analysis, and strategy to contribute to our growing Design Research team.
What you’ll do…
What’s a day-in-the-life as a Senior User Researcher?
You’re a good fit if…
You love asking questions and digging-in to find answers. You know there is always more than one way to look at things. You are a motivated, self-guided strategist who can easily grasp complex business issues, explore a broad range of information, identify meaningful patterns, and communicate insights through compelling stories and visuals. You can share examples of problems you’re passionate about and what you’ve done to explore them.
We’re a diverse and growing team of Design Researchers with backgrounds in anthropology, design, human factors, psychology, and architecture. We constantly challenge ourselves to explore and approach our work in a highly collaborative way with a focus on human-centered design. You’ll be tightly integrated into research and innovation work across the entire company, informing real strategic decisions.
Related Terms: Business Design, Design Strategist, Marketing Opportunity Strategist, Product Strategist, Research and Insights, Senior Marketing Strategist, Service Design, Strategic Marketing, User Experience Research, Design Research
Onsite Work: A reasonable commute is necessary since mostly onsite work is required. Crown offers a limited hybrid remote work model for this position.
Minimum Qualifications:
Preferred Qualifications:
Work Authorization:
Indefinite U.S. work authorized individuals only. Individuals with temporary visas are ineligible. Sponsorship for work authorization, now or in the future, is unavailable.
No agency calls please.
Compensation and Benefits:
Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parently Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.
EO/AA Employer Minorities/Females/Protected Veterans/Disabled
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