Diebold

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role. 

Position Overview

Provides leadership and oversight to the Business Operations group. Drives business productivity, efficiency and operations through innovation and targeted process improvement. Leverages technology solutions, system enhancements and process reengineering to streamline and improve operational efficiency. Develops and applies data-driven metrics to evaluate operational effectiveness at the business, regional and ground level. Provides function-specific and / or cross-functional support to enhance business operations effectiveness and efficiency.

• Oversees the activities of an assigned Business Operations team or team members.
• Manages activity on small- to mid-sized projects with limited to moderate complexity.
• Engages with business leaders and stakeholders to ensure a mutual understanding of process complexities, workflows, analytical protocol and analyses / improvement project phases.
• Ensures effective and timely communication of progress, status, milestone achievement, challenges and changes.
• Represents the team on process and / or solution projects, ensuring effective planning and input, analytical tool / method selection and application and cross-functional / cross-team communication.
• Guides the team in the selection of process and business improvement strategies and recommendations.
• Owns and / or provides input and recommendations on business process improvement initiatives and methods.
• Conducts post-project reviews to ensure achievement of business objectives.

Required Qualifications

• Bachelor's Degree required; MBA is preferred.
• Experience as Leader in Business Operations, handling metrics, KPIs and improvement projects.
• Must have experience in the Services area in Information Technology companies.
• Act as People Manager
• Good knowledge of Power BI and Dashboards
• Fluent business English skills (Written and spoken).

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Why should you join Diebold Nixdorf?

Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.

–Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.

• To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes**

We are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found here - https://www.dieboldnixdorf.com/en-us/about-us/global-locations