Service Operations Product Manager




Service Operations Product Manager

Location: Israel 

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before. 

We’re disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better. 

What you get to do in this role:
As a Service Operations Product Manager, you will be a key member of the ITOM Product Management group with the opportunity and responsibility to define the features and roadmap of products for Service Operations. In this role, you will work closely with customers, developers, other product owners and people from pre/post-sales to shape the future of leading products in the ITOM product line.

In order to be successful in this role, we need someone who has:

  • At least 3 years of experience as a product manager for software based products
  • Experience in writing requirements for software products
  • Experience in the Enterprise Systems Management market is required
  • Work experience with ESM products (availability/performance)
  • Knowledge of scripting languages
  • Familiarity with CMDBs
  • Knowledge of enterprise applications and/or architecture of IT applications is a plus
  • Experience as a product manager in agile/SCRUM is a plus
  • A B.A./B.Sc. degree in Computer Science is preferred
  • Experience working with customers including pre-sales and product deployments including to Fortune 500 customers
  • Presentation capabilities to both technical people and CxO level executives

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at (408) 501-8550, or for assistance.

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Confirmed an hour ago. Posted 30+ days ago.

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