Intercontinental Exchange

Job Description

Job Purpose

We are looking for a talented and motivated Senior UX Designer to join our growing team to create compelling, meaningful experiences that enable our users to achieve their goals. Core responsibilities include interaction design, applying ethnographic and usability data, analyzing both stated and emerging requirements, communicating your design motivations/decisions to various stakeholders, and working in a professional manner within a cross-functional team to achieve project goals.

The ideal candidate is passionate about user experience design and well versed in the evolving space of user experience design. This highly creative thinker is able to communicate design concepts through pencil through high-fidelity sketches, storyboards, wireframes, and business presentations. A person in this position must be to work within project deadlines, achieve project goals, and produce design consistent with the user’s experience in the broader product suite. A solid understanding of what is possible in HTML, CSS, and JavaScript is key. A strong online portfolio is a must in order to be considered for this opportunity. Your portfolio should demonstrate creative problem solving solutions in the context of software (not just content web sites) and display an ability to deliver simple, engaging, and empowering user experiences.

Responsibilities

• Produce compelling, engaging, user experiences that allow users to accomplish their tasks easily and efficiently. Achieve these goals while still fulfilling stated business requirements, project goals, and product vision.
• Work with Product Strategy to understand product requirements and turning them into buildable user experiences
• Collaborate with other designers, user researchers, business analysts, and software engineers to enable the design process encouraging productive dialog, and helping the design team to solve design problems as they arise.
• Participate and collaborate in concept development and design ideation for new product features.
• Contribute toward and employ established UX patterns and conventions in experiences tailored to target devices (desktop, tablet, phone, etc.)
• Produce design deliverables including user flows, sketches at various levels of fidelity, wireframes, journey maps, and other similar tools to demonstrate and to aid the validation of proposed design solutions.
• Document the results of design related meetings and document design deliverables
• This position includes various levels of involvement in user research activities

Knowledge and Experience

• Bachelor’s degree in interaction design, industrial design, visual design, HCI, or a related field.
• Experience in the field will be considered in place of a degree if accompanied by 5+ years of experience and a very strong portfolio
• Solid skills in interaction design and an understanding of overall user experience principles.
• 5+ years of professional design experience, including user experience design of web applications. Mobile experience is a strong plus.
• Strong online, or distributable, portfolio/work samples that demonstrate a high-level of proficiency in interaction design for business applications of a similar complexity to the FinTech Enterprise Software domain.
• Demonstrated ability to learn and design for complex business tasks and supporting technologies.
• Experience working closely with a product and technology organization working with them to understand product requirements and turning the requirements into buildable user experiences.
• Must possess good writing, presentation, and time management skills.
• Must be a solid, professional, team player
• Must be able to work effectively with cross-functional teams to prioritize UX issues and review the results of user research.
• Must possess a solid working experience with appropriate design tools such as Sketch, Photoshop, Illustrator, OmniGraffle, and Balsamiq.
• Possess an understanding of what is reasonably possible to achieve within the boundaries of HTML, CSS, and JavaScript
• Ability to handle multiple tasks under tight deadlines
• High degree of self-motivation to learn new methodologies that will enhance job performance
• Experience employing user experience practices in the of Agile/Lean methodologies preferred
• Able to be diplomatic when working with both internal stakeholders, partners and other end-customers
• Capable of skillfully giving and taking feedback
• Capable of producing clear and precise documentation
• Able to formulate clear and understandable reports and present/communicate findings to internal management/leadership teams
• Prior experience or background in the point-of-sale financing or overall FinTech space is a plus!
• Candidates should demonstrate an ability to quickly get up to speed on our core business and other areas of our business as we grow rapidly in existing and new markets
• Demonstrates a solid understanding of the roles in the software engineering process and has experience working directly with these various roles
• Can demonstrate an understanding of the products they have supported, the personas, each persona's general goals, as well as describe the market value proposition of the products
• Can describe the competitors of the products they have supported and their particular advantages and disadvantages