Abbott

JOB DESCRIPTION:

• Understand the market and category opportunities within territory to identify opportunities for market share growth at the customer/account level.
• Maintain strong, current nutrition, scientific, and medical knowledge to support selling and educating about Abbott products.
• Support the execution of customer account plans by coaching and developing HCP reps to become high performers.
• Observe rep interactions with HCPs and PGs and evaluate the strengths and development needs of each rep (PGs will be observed by PG Supervisor).
• Consider the strengths and development needs of the team overall, to understand how to optimize strengths across the territory.
• Provide real-time coaching and feedback to HCP reps on their planning, selling, and relationship skills to strengthen their customer relationships and influence.
• Create development plans for each HCP rep to resolve individual and team-based capability gaps, to establish a high performing sales team.
• Handle rep escalations by problem-solving and managing challenging customer situations. Role-model strong consultative dialogue skills to educate HCPs on nutrition and Abbott products, and influence HCP recommendation behaviour.
• Help reps to convert non-recommending HCPs to recommenders of Abbott products. Develop KOL relationships with influential HCPs who can be advocates of the Abbott brand.
• Leverage KOL relationships to gain access to and influence HCPs with whom no relationship exists, and/or who do not recommend Abbott products as the brand of choice. Help set account-level targets for HCP reps and support their ability to meet these targets.
• Educate HCP reps on their role in the success of the territory, by setting targets that roll-up to territory objectives, and helping reps create account plans that will enable them to meet those targets.
• Deploy marketing programs to HCP reps and customers, including education, execution, and tracking of program impact/success.
• Enable ethical field force to meet regional and team KPIs. Role-model ethical behavior by demonstrating integrity and transparency.

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Sales Force

DIVISION:

LOCATION:

Vietnam > Bien Hoa : Nai Warehouse 3

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Not specified

MEDICAL SURVEILLANCE:

Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)