PricewaterhouseCoopers

Line of Service

Tax

Industry/Sector

Not Applicable

Specialism

IFS - Operations

Management Level

Manager

Job Description & Summary

A career in our Change Management and Communications practice, within People and Organisation services, will provide you with the opportunity to help our clients reset their talent strategies and deliver extraordinary business results through their people. We focus on evaluating and managing their unique challenges so our clients can maximise their return on the overall investment in human capital. You’ll gain a tremendous depth of expertise in all aspects of human capital, including creating sustainable value through people culture and change, designing compensation and retirement strategies, and improving human capital operations.

Our team helps organisations deliver sustainable change by getting people to accept, adopt, and drive change. As part of the team, you’ll help our clients develop and communicate a plan that enables their employees to execute and embrace lasting transformation by empowering them to change their behaviour by focusing on critical things that drive successful results.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Develop new skills outside of comfort zone.
• Act to resolve issues which prevent the team working effectively.
• Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
• Analyse complex ideas or proposals and build a range of meaningful recommendations.
• Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
• Address sub-standard work or work that does not meet firm's/client's expectations.
• Use data and insights to inform conclusions and support decision-making.
• Develop a point of view on key global trends, and how they impact clients.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
• Simplify complex messages, highlighting and summarising key points.
• Uphold the firm's code of ethics and business conduct.

Change manager

We’re looking for a Change Manager to join our Tax Transformation team.

Change manager is responsible for innovation and transformation in UK Tax and we need you to help us design and implement best in class transformational change. You will be playing a key role in designing plans to embed new ways of working, using change management methodologies to achieve maximum adoption. Additionally, you need to be comfortable in ensuring projects meet objectives on time and on budget. You will be focused on the people side of change, working with changes to business processes, systems, job roles and organisational structures to maximise speed of change.

As a Change Manager, your responsibilities will include:

• Apply a structured methodology and contribute to change management activities
• Apply a change management process and tools to develop a strategy to drive adoption

of the changes required by a project or initiative.

• Support communication efforts including drafting of comms for various stakeholders

cascading key messages and interventions required at various stages of projects.

• Design, develop, deliver and manage communications for a wider project team.
• Assess and plan change interventions
• Conduct Change Impact Assessments, assess change readiness, identify and map key stakeholders in order to develop a coherent plan that will address change needs
• Identify training needs
• Create Training Needs Analysis to support change programmes. Influence the design

and delivery of training programs, including coaching of project teams as required

Skills and experience

• A good understanding of how people go through the change process and qualifications

in change management, psychology and/or behavioural science are an advantage

• Experience and knowledge of change management principles, methodologies and tools
• Strong active listening and communication skills, both written and verbal
• Ability to establish and maintain strong relationships
• Ability to influence others and move toward a common vision or goal
• Innovative; with a thirst for new concepts and the ability to use them in projects
• Flexible and adaptable; able to work in ambiguous situations
• Organised, with a natural inclination for planning strategy and tactics
• Problem solving and root cause identification skills
• Able to work effectively at all levels in an organisation
• Familiarity with project management approaches, tools and phases of the project

lifecycle, experience of agile methodologies

• Experience with large-scale organisational change efforts

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

No

Government Clearance Required?

Yes

Job Posting End Date

May 10, 2024

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