Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.
The Position
The Specialist Health Information Solution is responsible for commercializing, installing, and maintaining Roche Diagnostics IT Products and Roche Instruments’ operating software and workflow at customer sites. You will play an important role in planning, implementing, creating, organizing and monitoring the activities of workflow & IT Solutions products.
Your Responsibilities
- Sell, Install, maintain and troubleshoot of Roche IT products at Customer sites
- Work with business stakeholders, IT partners and customers to design and build workflow & IT solutions for our customers
- Provides consultation on connectivity solutions, regulatory compliance, security and virus protection concerns and the implementation of our products
- Supports first implementation and subsequent implementations or modifications of the designed solutions at customer's sites
- Supports relevant business opportunities for the assigned portfolio by helping to define tailored solutions based on customer’s needs and objectives
- Ensure activity planning/reporting at the CRM software, keeping data updated
Who You Are
- We welcome applicants with degrees in IT, Automation, or Networking, and also consider diploma holders, giving weight to practical experience.
- Prior experience in HL7/ASTM protocols, data security, IT support, networking, or IT product support is advantageous, as is experience in medical laboratories
- Strong in problem-solving and troubleshooting, possess excellent communication and presentation skills , and demonstrate proactivity, dynamism, independence, autodidacticism, and the ability to work well under pressure.
- Fluent in English and Urdu (both oral and written)
- Proactive individuals who stay updated on industry trends and technologies, are customer-focused, and demonstrate strong teamwork skills.
- You must be willing to work flexible hours and travel frequently
Who we are
At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.
Roche is an Equal Opportunity Employer.
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