Information Services Group

Description

Organizational Change Management Senior Consultant - SAP S/4 HANA

Wanted: dynamic and creative individuals ready to connect with a like-minded team. You’ll enjoy all the autonomy you need to help our clients make their digital infrastructure faster and more effective. Free reign for free spirits doesn’t mean you’ve got to go it alone. Over 1400 teammates from around the globe are eager to help you out when things get down to wire. Their expertise will put you on the winning path and keep you there. So, get ready to kickstart your career with a team that’s connected – connected by freedom.

Position Overview

The Organizational Change Management Senior Consultant will lead and execute the OCM activities for at the Workstream level for IGS’s enterprise clients to successfully step into digital transformation for SAP S/4 HANA. The Senior Consultant will drive all deliverables and activities as the client explores, realizes, deploys, and runs several new systems (that come with new processes, data governance, roles, and required behaviors). We need a professional that is ready to travel to be on site with their team and the client.

This professional consultant will be responsible for ensuring collaboration and integration across the stakeholder management, communications, and training teams. As lead, they will prepare sponsors, provide hands-on support and input to critical path deliverables and milestones, and ensure that the OCM services meet the targeted needs of impacted stakeholders. They will liaison with other OCM consultants, ensuring integration and consistency for impacted stakeholders across the broader engagement.

This is a contract position with potential opportunities for full-time employment.

Responsibilities

• Some travel may be required
• Oversee and provide hands-on support in the leadership of the OCM team(s) for implementation of new technology, processes, and roles across impacted stakeholder groups
• Reports to and receives support from and reports to ISG OCM Success Manager
• Accountable for creation and effectiveness of all OCM deliverables and activities (partnering with system integrator and client)
• Responsible for partnering with client OCM Decision Maker to lead execution of all OCM activities; Consults with OCM Success Manager and system integrator executives while driving iterative, collaborative progress across change management, communications, and training teams
• Provide hands-on support and direction to Change Management, Communications and Training Leads (and client counterparts)
• Ensure that OCM services meet the targeted needs of impacted stakeholders resulting from the changes that the new process, roles, and technology brings
• Responsible for all OCM reporting, measurements, and sponsorship management

Required Skillsets

• Must have previous experience with SAP S/4 HANA
• Public sector experience preferred
• Experience with OCM for system integration best practices for large scale transformations
• Experience driving stakeholder management activities and deliverables
• Experience identifying and managing key stakeholder and business representatives
• Ability to collaborate and work toward common outcomes via influence vs. hierarchy
• Experience with development of stakeholder analysis, change impact collection, change communications, process adoption, and training development and delivery (enough experience across these areas to manage teams effectively for intended outcomes).
• Proven experience in project and time management to produce deliverables or solutions in an iterative, agile manner (resulting in client buy in, insight or approval)
• Proven experience in preparing for and facilitating effective sessions (internal and client facing)
• At least ten (7) years organizational change management lead experience and at least seven (5) years consulting/professional services experience
• Experience leading large OCM teams for transformations involving the implementation of new technology, process, and roles preferred

Education

• Bachelor’s degree or relevant experience, graduate degree a plus

At ISG, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our communities. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. ISG is proud to be an equal opportunity workplace and we are committed to creating an inclusive environment for all employees. The more diverse and inclusive we are, the better our work will be.

The duties and responsibilities described in this job description may not be a comprehensive list. Additional tasks may be assigned to the employee from time to time and/or the scope of the job may change as necessitated by business demands.

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