JLL

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this job involves

We seek an experienced Technical / Hard Services Facilities Manager to join our team. You would be working alongside the Engineering manager & Account lead on responsibilities of overseeing the operation and maintenance of all mission critical equipment and functions.

You will provide support in overseeing the overall technical responsibility for delivering facility services to a client in the financial services sector.

Reporting to the Engineering Manager & Account Lead, the role is responsible for the management of client-owned HVAC, Electrical, Fire Services & Hydraulics and our appointed vendors who are subject matter experts in these fields. The role is supported locally by the Facilities team and Engineering manager onsite.

DUTIES & RESPONSIBILITIES

• The Facilities Manager must be a team player and work with other members of the team to meet all KPI as set out in the management contract. 
• Responsible for the main & the BCP sites’ all hard services facilities operation.
• HVAC systems throughout our tenancies, server rooms, UPS rooms and IT Hub rooms, as well as integration with base building HVAC systems.
• Management of General Electrical, UPS and integration with base building generators
• Fire Services owned by client and the integration with base building FIP
• General Hydraulics for the building
• Major works owner (power down planning, execution and new/refurbishment project management)
• Vendor management and monitoring outsourced critical works to ensure equipment is maintained at a high standard
• Change Management in a corporate CEM setting.
• Critical asset management & life cycle
• Project Management skills, (minor works only)
• Review the maintenance/service practices of all hard services contractors to deliver quality work practices in line with the manufacturer recommendations, established processes, tools and documentation.
• Contract management of critical equipment contracts
• Capacity and utilization coordination, reviews and reporting for office tenancy, Data Centre and server rooms
• Engineering regulatory compliance management for the portfolio of buildings, along with compliance with client-stipulated Engineering standards
• Identify energy-saving initiatives and work through implementation and validation.
• Review of all maintenance reports to ensure maintenance is conducted appropriately and performance issues are actioned
• Client Focus & Relationship Management
• Demonstrates proactive & professional approach to customer service and stakeholder engagement
• Ability to interact with a wide range of client staff, including senior levels
• Ability to manage conflict and balance between client and firm requirements
• Has a customer service oriented attitude
• Problem Solving & Strategic Thinking
• Capacity to deal with ambiguity and solve complex problems effectively
• Analytical, proven ability to solve problems using a quantitative approach
• Proven ability to employ holistic approaches and looks at long term solutions
• Be part of the 24x7 emergency escalation roster to respond to and manage out of hours incidents - Over time will be paid for all after hour calls if need to attend site.
• High attention to detail

SOUND LIKE YOU? THIS IS WHAT WE’RE LOOKING FOR:

• Minimum of 2-3 years of experience in a relevant field.
• Trade background is ideal but not must. 
• A thorough understanding of building services design and engineering management
• Ability to identify and implement opportunities for operational efficiency/improvements and implement agreed solutions
• Drive innovation & strong industry knowledge
• Excellent presentation skills as well as verbal and written communication skills
• Ability to develop and explain complex operational management information to senior audiences
• A collaborative team player.
• Level of communication within the organization and with the client.
• Excellent communication capabilities (Written & Verbal)
• Be motivative to learn and able to continuous improvement

WHAT YOU CAN EXPECT FROM US:

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things, join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organization, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies.

We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognize and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Location:

On-site –Sydney, NSW

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.