Intuit

Job Overview

Come join the Technical Learning and Development team as a Technical Learning Program Manager. We are a fun-loving group of L&D professionals that focus on maximizing Product Development (PD) productivity and enabling Intuit’s transformation and growth by building critical technical skills across our PD community. We provide a range of learning opportunities and resources to support the growth and development of our engineers, product managers, and designers. This is a highly consultative and collaborative role in which you will consult with key stakeholders across the organization to identify Israel Engineer’s technical education needs and develop engaging technical training programs that enable learners to effectively understand and use our platform capabilities. You will program manage the Israel Site focus areas and implementation of learning for our internal platform and development tools, focus on developer adoption, success, and velocity, working closely with the broader tech learning organization, developer advocates, developers, and technical contractors.

Qualifications

• Graduate/Postgraduate with minimum 5 years of relevant experience in Technical Training program management/ Instructional Design & Curriculum Development and/or strong aptitude and understanding of technical concepts, tools with some ability to test/troubleshoot or equivalent work experience.
• Good to have experience in tech content development and Instructional Design

Ability to:

• think strategically in complex environments.
• understand and navigate varying goals, deliverables, timelines, and technologies leveraged by our development teams.
• gather the most critical information needed to recommend, develop, and implement a curriculum to train engineers.
• lead, influence, and impact people at multiple organizational levels.
• conduct needs analysis, identify new learning resources, evaluate content, and determine ongoing maintenance requirements for program sustainability (technical support and content).
• manage and develop learning roadmaps for varying technologies.
• track and manage issues and risks consistently, transparently, and accurately, be bold and take immediate action to mitigate or remove them effectively.
• establish strong relationships internally and externally to facilitate successful outcomes.

Responsibilities

• Responsible for preparing, organizing, and evaluating technical training programs through planning, collaboration & coordination with subject matter experts.
• Should elucidate existing technical skills gaps, formulate appropriate programs, and then assume a hands-on role in training facilitation.
• Build an engaged community of technical trainers, work with guild chairs to improve the engagement of the guild members.
• Test and select training formats that scale with the number of employees, and use engagement methods to improve the learning effectiveness.
• Should work closely with Site Architect, SME’s, Tech Culture Program Manager, Tech Community/Guild Chairs
• Should also conduct post-intervention check-ins to establish the utility of the programs.