JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.
The Corporate Technology (CT) organization develops applications and provides technology support for corporate functions across JPMorgan Chase, including Global Finance, Corporate Treasury, Risk Management, Human Resources, Compliance, Legal, and all functions within the Corporate Administrative Office (CAO).
CT teams are aligned with corporate partners’ evolving technology needs and the firm’s ever expanding technology controls agenda.
A top CT priority is building scalable corporate systems. Teams focus on:
Responding to the evolving regulatory environment and helping to meet the firm’s regulatory commitments by addressing internal and external commitments
Advancing the firm’s Roadmap programs -- Single Sourcing of data, Architecture Convergence, and Rationalization of Platforms
Adopting industry leading technologies to support best-in-class business capabilities for high performance computing and data storage solutions
Driving innovation across the firm’s corporate technology portfolio, increasing efficiencies through process automation, and Agile application development, with an emphasis on user experience and shorter development cycles
Investing in security & controls for cyber, access/entitlements uplift, data protection and application resiliency
As a Application Manager, you will work with business and IT leadership to understand IT business strategy and their implication to application(s) under responsibility. You will be accountable to Business and Technology Management for end to end application scoping, planning, development, implementation and post-implementation maintenance and support. You will prioritize and manage development and implementation of enhancements/changes; oversee installations and Release Management including the final production acceptance review and signoff; manage the issue resolution process for any application production problems; and oversee Operations Monitoring and Capacity Management. You will also oversee formal performance testing process; help manage the relationship with internal and external services vendors to ensure superior service delivery for all application core technologies; work with Application Developers and Business Managers to define and monitor Service Level Agreement's and negotiate appropriate support commitments for existing products; and interact with BITL Manager team and client users to understand and prioritize demand and suggest enhancements. Aditionally, you will manage business baseline technology budget for application - related activities, approve ad hoc, non application - related spending and seek ways to reduce baseline application — related costs.
You will manage individual workload and work of team to deliver to agreed upon project milestones; identify/mitigate risks to delivering solution on time; and act as a team leader, providing support and a review point, for Project Managers and Developers - may be responsible for one or more teams. You will oversee activities of junior Application Managers, as applicable and provide individuals with constructive feedback as it pertains to team performance; coach staff in technical matters and delivering on other job-related responsibilities; conduct performance reviews, appraisals and personal development planning with each team member; and promote effective teamwork and resolve interpersonal issues.
- College degree or specialized training / equivalent work experience
- Minimum seven years of relevant development life cycle experience in systems and applications management including systems/application design
- Strong project management and team management skills e.g. planning, budgetary control, people management etc.
- Expertise in assigned group of applications/platform to provide application/platform service to multiple clients
- Experience implementing quality guidelines, standards and procedures