Uber

#GreatMindsDon’tThinkAlike At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts.

About the team

Uber Eats has been a market leader in Online Food Delivery for the past six years. While there are many Aussies and Kiwis that have ordered a meal through us, there are many others who could benefit from our products and services. #GoGetIt embodies the attitude and mindset of Delivery at Uber. We provide the best customer experience possible for our consumers, as well as facilitating growth and earnings for our merchants and delivery people.

About the role

The Delivery People team aims to make Uber Eats the best platform for earners, deliver sustainable supply growth and minimize business risks associated with delivery people compliance, safety and actioning.

This role will be responsible for ensuring that 100,000+ delivery people are fully compliant with regulatory and platform requirements, from improving existing compliance processes, analyzing impact of potential regulatory requirements, to launching and operationalizing new regulatory and platform requirements. This role will also be responsible for improving the safety of delivery people.

Your impact in role

• Make continuous improvement of existing compliance processes and safety controls to minimize business risks, minimize frictions to the delivery people and improve safety of the delivery people.
• Analyze impact of potential regulatory requirements and present compelling evidence to advocate for the regulations that are best for the delivery people.
• Launch and operationalize new regulatory requirements and minimize its impact to UberEats’ delivery people base.
• Implement new safety controls to improve the safety of the delivery people.

The experience you’ll bring

• Consistent track record of solving complex problems, leading projects with a large set of stakeholders and designing and optimisation of processes in a fast-paced ever-changing environment. (i.e. management consulting, investment banking, operations / compliance / risk management experience in hyper growth companies)
• An executor and a problem solver with strong analytical capabilities/data acumen. You’ll find yourselves facing a lot of emerging problems, often at the same time (never a dull moment!) - you are excited to solve them, you address them effectively and creatively, and you preserve when others fall away. You are determined to do the right thing instead of seeking shortcuts (while staying agile and creative in finding the most efficient solutions), and you challenge the status quo.
• Strong attention to detail. You go extensive lengths to make sure things do not fall through the cracks. You have a habit of double checking and documenting your work.
• Bonus points, you are proficient in SQL, and have the ability and experience of automating and scaling processes.

What’s in it for you?

Uber's culture and values are at the core of everything we do, so that our employees can better understand who we are and what it’s like to work at Uber today.

We pride ourselves on the amazing team we’ve built. The driver behind all of our growth, our bold and disruptive brand, and the game changing technology we bring to life is the people that make Uber, #OneUber.

Doing your best work means being your best self. We offer a wide range of benefits and perks that are uniquely Uber to support your health and wellbeing. These benefits have been designed with # OneUber in mind, supporting the whole you and the way that you work best.

• We provide our employees with monthly Uber credits to use against the full value of Eats & Rides (whichever applicable in your market) plus a 17% discount (excluding non-restaurant food deliveries) on orders through our App (which exists even when your credits expire).
• Family comes first, and our paid parental leave (minimum 18 weeks full pay with additional benefits or paid leave depending on your location) is accessible for all new parents from day 1 (with no tenure requirement). New parents at Uber will also receive access to Cleo, flexible return to work options, and additional Uber credits during their period of leave (because let's face it, who wants to cook with a little one around?)
• Reset, Refresh and Recharge: we have a generous paid leave policy, providing paid leave in addition to the statutory annual leave depending on your location (excluding certain roles in the CommOps org). Additional eligibility requirements apply.
• Personal health and wellbeing - depending on location, you can access a healthcare plan or reimbursement for a plan of your choice up to a nominated value. You will also receive a monthly wellbeing allowance to use throughout the year across a range of items including; gym / fitness memberships, mindfulness apps, fitness equipment, ski passes and more. We also provide Employee Assistance Programs (EAP) that connect you to resources & support.
• Uber has always been a flexible organisation and COVID has only amplified this. Our global policy is 50% of time in office, and employees can apply to be fully remote if you think that’s best for you. We also provide opportunities to work for one month a year in another Uber location. These opportunities are tailored to specific individuals, roles and teams, subject to applicable terms and conditions.
• When you are in the office, we have an amazing range of facilities accessible for all Uber employees. Our dedicated facilities teams host regular events and opportunities to connect, as well as arranging the food program; catered lunch / breakfast (location dependant) and you’ll find our kitchens fully stocked with a variety of healthy (& not so healthy) snacks & drinks.

The benefits mentioned here, to the extent they are in addition to those minimum statutory requirements, are provided at Uber’s sole discretion and are subject to change in the future. Terms and conditions may apply to each benefit.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

• Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.