Position Type:
TECHNOLOGY JOBS/MANAGER LEARNING SOLUTIONS (V25003)
Date Posted:
4/18/2024
Location:
PULASKI PARK DEPT OF TECHNOLOGY (158018)
Closing Date:
04/28/2024
BALTIMORE COUNTY PUBLIC SCHOOLS
JOB TITLE: Manager, Learning Solutions
REPORTS TO: Director, Technology Solutions Support
DEFINITION: Oversees the performance, security, operations, maintenance, administration, and integrity of the school system’s enterprise systems. Responsible for the administration of various information systems, including but not limited to the student information system, health records system, special education system, English language learner system, food services system, and transportation system. Identifies and implements opportunities for connecting and consolidating enterprise information systems including data systems, to ensure datasets are current, reporting is reliable, and redundancies are minimized.
EXAMPLES OF DUTIES:
- Determines and defines the best practices for data sharing, security, maintenance, and administration for enterprise systems throughout the organization.
- Ensures student information system functionality aligns with organizational policies and processes.
- Supports integration of information systems with other enterprise applications.
- Assists with system-wide change at a planning and implementation level through collaboration and analyzing data, process, and business needs.
- Leads the integration of information systems with other enterprise applications.
- Serves as lead and liaison for tier three support for all student information systems.
- Manages student information systems, their contracts and delivery of services.
- Implements data governance processes to ensure quality, security, and integrity of data.
- Partners with leadership in the planning, development, implementation, and on-going customization, administration, enhancements, and maintenance of information systems.
- Manages and supervises multiple teams, consisting of supervisors, analysts, programmers, and contractors. Provides opportunities for team members to increase organizational productivity and efficiencies.
- Leads cross-functional collaboration using information systems and efficient workflows.
- Develops solutions, recommendations, prioritizations, and guidelines for information systems.
- Collaborates with vendors, service providers, and internal teams applicable to enterprise systems to resolve complex support scenarios.
- Monitors industry technology standards and compliance guidelines to ensure systems management aligns to standards.
- Creates plans for the deployment of new features in enterprise systems. Analyzes and designs new and existing system enhancements.
- Creates and implements best practices to centralize the acquisition and application of technologies.
- Advises office, department, and leadership staff of data flow and integration practices and issues. Analyzes, designs, and implements new and existing system enhancements.
- Confers with leadership staff regarding customization and/or integration needs.
- Develops data maintenance and process models.
- Performs other duties as assigned.
MINIMUM QUALIFICATIONS:
Education, Training, and Experience:
- Graduation from an accredited college or university with a bachelor’s degree in a related field.
- Master's degree is preferred.
- Eight years of progressively responsible experience leading teams and working with education enterprise systems, five years of which were at the supervisory level.
- School and central office administration preferred.
Note: Other combinations of applicable education, training, and experience that provide the knowledge and skills necessary to perform effectively in the position may be considered.
Knowledge, Skills, and Abilities:
- Demonstrated ability to lead enterprise systems project teams to successful implementation.
- Thorough understanding of best practices for data sharing, security, maintenance, and administration for enterprise systems.
- Knowledge of industry technology standards offered by IMS Global, the Ed-Fi Alliance and understanding of the WCAG 2.0 Level AA compliance.
- Knowledge and proficiency with data analytics and data visualization tools.
- Ability to translate requirements into technical solutions.
- Ability to interpret stakeholder needs, anticipate additional requirements, and propose effective solutions.
- Demonstrated abilities in strategic planning and implementation.
- Ability to quickly transition as priorities change to meet demands.
- Ability to quickly assess and mitigate critical incidents.
- Ability to establish and maintain effective working relationships.
- Ability to maintain sensitive and confidential information.
- Ability to motivate groups of people to complete a project in a timely manner.
PHYSICAL AND ENVIRONMENTAL CONDITIONS:
The work of this class is sedentary and performed in an office environment. Work includes the operation of office equipment, including personal computers and other office machinery, and occasional limited physical activities, including walking, lifting, typing, and sitting.
CONDITIONS OF EMPLOYMENT:
Persons appointed to this classification are designated as Essential-As-Needed Personnel and are required to work when schools and/or offices are closed during adverse weather conditions or any other emergency when contacted and directed to do so.
Persons appointed to this class may be required to work evenings, weekends, and beyond their normally scheduled hours with little or no advanced notice.
FLSA: Exempt
SALARY: Grade 11 on the BCPS OPE 12 Month payscale $103,757 - $163,613.
Eligible for the Baltimore County Employees’ Retirement System.
This document describes the duties and responsibilities of a position. It shall not be held to exclude duties not referenced nor limit the right of management to assign work to employees.
Citizenship, residency or work VISA in United States required
Application Instructions
Please read and carefully follow the instructions provided below.
- Applicants are required to have a completed application on file for employment with Baltimore County Public Schools (BCPS). Each time an applicant applies to a job with BCPS, the application must be resubmitted. If an applicant started an application with BCPS in the past and at a later date decides to apply for additional positions, it is the applicant's responsibility to review the entire application and ensure that all data is up to date (for example, the applicant may need to add additional schooling or certifications, an additional work experience, or provide updated references). The applicant must remember to review the entire application each time for accuracy and submit each time for a new or different vacancy.
- Professional references must be submitted to complete your application. Examples of professional references include current and former principals, supervisors, managers, mentor teachers and university/college supervisors. Personal references from colleagues, friends, community members, etc. will not be accepted. Applicants should notify their reference proactively to inform them they will receive a form via email through a MAILBOT email address from Baltimore County Public Schools. Applicants should also inform their reference(s) of the job they are applying to.
- Be sure to account for all periods of employment and unemployment, including student teaching and internship experience, and include names, addresses, and telephone numbers of employers.
- Be sure to answer all criminal background questions. If you answer "yes" to any of the criminal background questions you must provide a written explanation. A criminal offense does not necessarily exclude an applicant from employment with BCPS. Factors such as passage of time since the offense, the nature of the violation, and the extent of rehabilitation will be taken into consideration.
Pre-Employment Requirements:
- All persons employed by the Baltimore County Public Schools, regular and temporary, are required to be fingerprinted and have a criminal background investigation (per COMAR) completed. The fee charged for fingerprinting is $109. An identification card will be issued which must be shown prior to employment.
- Anyone offered employment is required to provide proper identification and documentation of eligibility for employment in the US.
- If you have military experience you will be asked to provide a copy of DD214.
- Official transcripts for all higher education must be received prior to contract signing.
- Some positions will require employees to undergo a physical examination and/or drug testing.
- All newly hired personnel must attend a Badges and Benefits session.
- Additional job verification will be required for salary credit.
Non-Discrimination Statement
The Board of Education of Baltimore County does not discriminate on the basis of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, or veteran status in matters affecting employment or in providing access to educational programs or activities and provides equal access to the Boy Scouts and other designated youth groups. Inquiries regarding the Board’s nondiscrimination policies should be directed to: EEO Officer, Office of Equal Employment Opportunity, Baltimore County Public Schools, 6901 Charles Street, Building B, Towson, Maryland 21204 (443-809-8937). There is a compliance officer responsible for identifying, preventing, and remedying prohibited harassment concerning students. Complaints of harassment should be directed to the executive director, Department of School Safety and Security, 9600 Pulaski Park Drive, Suite 118, Baltimore, MD 21220 (443-809-4360).
Contact Information
Susan B. Stansbury
Director, Staffing
6901 Charles Street, E Building
Towson, Maryland 21204
Phone: 443-809-7874
Fax: 410-296-0568
Email: sstansbury@bcps.org
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