FULL TIME OFFICE BASED ROLE (37.5 HOURS WEEKLY) - HYBRID NOT AVAILABLE
SICK PAY: 3 MONTHS FULL PAY / 3 MONTHS HALF PAY
ANNUAL LEAVE: External Candidates - 22 Days per year // Internal BT - determined by the length of BT service
The role holder is responsible for the delivery of billing, debt collection and information management support across several Defence contracts. These are some of the largest in BT and are complex, secure commercial contracts with a suite of regional volume contracts within Business M&PS.
As one of a team of three, the role holder leads on Defence bill production & MI, debt collection, quey resolution, mobilisation of new requirements and query resolution. The role holder is accountable and responsible to the Business Operations Manager, for the production of invoices, compilation and provision of Billing MI, debt collection and query resolution. Future work could include Supplier Validation, Cost validation and Contract Governance Reporting (CGR) co-ordination.
The Defence billing work can only be undertaken from the Defence secure workspace in Bristol. No other location is permitted due the secure system access and security protocols required. The role is full-time office based, weekdays only. Home working or agile working is not an option due to the security protocols
Leading on Defence billing responsible for the bill production runs on Defence, mitigating the short term impact of bill delays and missed billing impacts on cash flow and GG&H results and customer satisfaction. Incorrect billing impacts on end and internal customer satisfaction and increased costs due to the rework and remedial action required.
Interprets policies and executes processes, working within a clearly defined framework. Defines solutions and takes considered risks Authority for financial decision within the Delegation of Authority Organises and plans own work, seeking input as appropriate to meet defined deadlines and KPIs.
Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.
Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.
With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.
We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.
We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.
As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.
A FEW POINTS TO NOTE:
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
DON'T MEET EVERY SINGLE REQUIREMENT?
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
Read Full Description