Uber

About the Team

By joining our Japan Mobility organization, you’ll get to tackle unique and stimulating problems that require deep strategic thinking to deliver for our customers. You have an impact on customers in Japan and around the world. This could include building a strategy for creating a more sustainable future for mobility to discovering the best way to increase Taxi rider engagement through our membership program. We #GoGetIt and are the proud market leaders on reigniting the Japan Mobility & Taxi industry.

About the Role

Keen to work with the best minds in the region on one of the biggest global growth bets? Look no further than Uber Japan Mobility. We’ve come a long way over the last 10 years, from small beginnings, all the way through to joining the Taxi Association in Japan in 2023. We #SeeTheForrestandTheTrees and make #MagicInTheMarkeplace to grow our business to new heights.

• This is a role within the Japan Mobility team, focusing on the Rider demand growth as well as improving the Rider experience
• Will be responsible for developing and executing rider acquisition and engagement strategies for achieving business objectives
• Candidate must be able to demonstrate sharp analytical skills, strong commitment to results, and excellent interpersonal skills

Your Impact in Role

• Drive demand strategy to grow the Mobility business in Japan
• Provide insights to enhance communication with Riders
• Develop and execute key initiatives for improving Rider growth and engagement, including
• Planning and execution of promotion campaigns
• Product launch and management
• App UX improvements
• Define and monitor performance metrics for each initiative and manage selected business metrics
• Collaborate with regional and global teams to improve Rider experience throughout the Rider journey

The Experience You'll Bring

• Native-level business Japanese language proficiency and business-level English
• Experience with growth strategy development & execution
• Experience using data and metrics to drive improvements
• Experience working in fast-moving environments (Working abroad and/or experience at a multinational company is a plus)
• Experience in leading product launch/localization in tech or related industry is a plus
• Deep understanding of Japanese consumer sentiments and local business practices, but open to new ideas
• Basic SQL experience and/or interest in enhancing SQL skills

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

• Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.