BASF

Position objective:

• To enhance customer satisfaction, ensuring customer needs are fulfilled as per business strategy.
• To be customer facing, providing customers differentiated SCM services as per business strategy.
• To manage Order-To-Cash processes and KPIs e.g., order management, delivery management, billing management, and handle customer complaints, etc.
• To actively participate on OTC improvement projects as assigned.

Qualifications :

• Bachelor degree from any major
• Min. 2 years experiences in the role of Customer Services / Supply Chain / Sales Admin
• Familiar with SAP and supply chain business process is a plus
• Strong interpersonal communication, analytical and decision making
• Fluent in English