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Senior Customer Service Officer
BASF
Jakarta, Indonesia
Qualifications
Customer Service
Education
Junior
Benefits
Full-Time
Experience
Bachelor's Degree
Skills
Go to Market
Apply
1,000+ Similar
Jobs
Position objective:
To enhance customer satisfaction, ensuring customer needs are fulfilled as per business strategy.
To be customer facing, providing customers differentiated SCM services as per business strategy.
To manage Order-To-Cash processes and KPIs e.g., order management, delivery management, billing management, and handle customer complaints, etc.
To actively participate on OTC improvement projects as assigned.
Qualifications :
Bachelor degree from any major
Min. 2 years experiences in the role of Customer Services / Supply Chain / Sales Admin
Familiar with SAP and supply chain business process is a plus
Strong interpersonal communication, analytical and decision making
Fluent in English
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Jobs at BASF
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Confirmed 5 hours ago.
Posted 14 days ago.
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Tapwage
BASF
Senior Customer Service Officer