Barclays

Support Team Executive

Jersey 

As a Barclays Support Team Executive, you will primarily focus on providing effective assistance to the Barclays Fiduciaries, Funds, Family Office and Local Corporate teams located across the Crown Dependencies. Working as a part of a larger support team, you will be leading and managing all servicing requirements including client service and relationship management delivery. You will also be delivering key servicing standards that assist with client retention and business growth.   

Barclays is one of the world's largest and most respected financial institutions, established in 1690, with a legacy of success, quality, and innovation. We offer careers that provide endless opportunity – helping millions of individuals and businesses thrive and creating financial and digital solutions that the world now takes for granted.

Colleagues who have applied for 'onsite' roles are expected to work four or five days a week at the selected workplace, contingent upon their specific role and business area requirements. If you're applying for a position, please discuss the working pattern specifics with the hiring manager. It's important to note that we are constantly adapting our working environment, and as a result, working arrangements can be adjusted with reasonable notice to align with our business needs.

What will you be doing?

• Working with colleagues/clients across the business to grow business in predefined sectors and jurisdictions including Fiduciaries/Funds/Family Office/Local Corporate market clients
• Helping the wider relationship teams in the delivery of service objectives by ensuring client expectations are managed effectively
• Assisting the Relationship Managers and Account Executives with servicing of their portfolio of clients
• Aiding the Relationship Managers and Account Executives with lending support activity, ensuring it meets risk & governance guidelines, and is delivered within agreed service levels
• Leading and acting as a point of contact for team service issues 
• Taking ownership of and leading the accountability of ensuring that controls and checks are in place within the team, and regularly undertaken to meet all risk criteria

  

What we’re looking for:

• Action oriented and organised with the ability to lead and handle a number of tasks simultaneously and prioritise accordingly
• Self-motivated, ability to work independently and on their own initiative and remain calm under pressure
• Excellent social and influencing skills are essential to the role, as well as the ability to work as part of a team

Skills that will help you in the role:

• Logical and structured approach to achieving desired outcomes along with good written and oral communication required to communicate across all levels
• High integrity and trust due to the sensitive nature of information handled

Where will you be working?

We have two offices in Jersey situated in the heart of St Hellier, the main town on this idyllic Island. The Barclays offices are surrounded by good quality shops and it’s only a 5-minute walk to the beautiful harbor with numerous sea view restaurants and bars. Barclays in Jersey promotes its ‘Values’ and is at the forefront of everything we do with a business emphasis on our ‘Shared Growth’ agenda with colleagues volunteering to help others in the community they live. We are a dynamic, future focused organization with employee opportunities for personal development and mobility across the Barclays Group.

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