Job Description
At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
We are looking for a dynamic, energetic and driven IT End User Support Specialist to join the Boeing Global IT Team, responsible for providing both remote and hands-on technical support to a varied community of users at various locations. This post will report directly to the IT Regional Operations Manager and take operational direction from the Functional Lead.
Based in Kyiv (Ukraine), you will be involved in system integration activities, including: Hardware and software installations, re-imaging of devices, new employee IT on boarding and the break fix support of a variety of Laptop/Desktop models and peripherals.
You will also be working closely with 3rd line IT teams, project managers and IT business partners to resolve problems, support projects, ensure first time quality, service excellence and provide a top-class customer support experience.
As the successful candidate, you will be responsible for providing IT technical support to a wide range of users and capabilities at all levels. Equally comfortable, confident and professional whether on the end of a phone or ‘hands-on’ at a desk, you will be the sort of individual that takes pride in providing a first-rate service and genuinely enjoys solving IT issues for colleagues at all levels of the business.
Responsibilities:
This role also requires flexibility as off-hours support will occasionally be required to support service restoration; following sufficient experience within the supported environment.
Competencies:
Basic Qualifications - Required Skills:
Desired Skills:
Employer will not sponsor applicants for employment visa status.
Existing rights work in Ukraine are required.
Important information regarding this requisition:
This requisition is for a locally hired position in Ukraine. Candidates must have current legal authorization to live and work in Ukraine. Benefits and pay are determined at the local level and are not part of Boeing U.S. based payroll.
Typical Education/Experience:
Education/experience typically acquired through advanced technical education from an accredited course of study in engineering, computer science, mathematics, physics, or chemistry (e.g. Bachelor) and typically 5 or more years related work experience or an equivalent combination of technical education and experience
Relocation:
This position does not offer relocation. Candidates must live in the immediate area or relocate at their own expense.
Export Control Requirements: Not an export control position
Equal Opportunity Employer:
We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.
We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.
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