Intercontinental Exchange

Job Description

Job Purpose 

As a Senior Operations Analyst, Market Administration, you will be responsible for managing the reference data for ICE’s energy, agriculture and financial derivatives markets and distributing that data across multiple systems to the trading and clearing platforms. You will be responsible for ongoing product maintenance as well as generating and executing deployment plans for new product launches, and you will serve as a subject matter expert and escalation contact for operations incident resolution.

Responsibilities

• Create and execute workflows for managing futures and options reference data
• Work within team to promote data changes in production environment
• Analyze and validate configurations in non-production environments
• Investigate inbound data inquiries from external and internal stakeholders and escalate as needed
• Extract and analyze product reference data using different tools (SQL, Excel, etc.)
• Construct customized methods to update product reference data according to business needs
• Work with the project team and stakeholders to configure, test, and deploy new products
• Assist project management with prioritization and tracking the deployment of new product initiatives
• Assist operations with incident resolution

Knowledge and Experience

• Bachelor’s Degree in Economics, Finance, CIS, MIS, or related discipline
• 3+ years’ business analysis, data reconciliation, quality assurance, or related experience
• General interest in markets. Experience with banking, trading, clearing, or related industry highly preferred 
• Strong written and verbal communication skills
• Basic PL/SQL knowledge preferred. Moderate or advanced skills a plus
• Microsoft Office (Word, Excel, PowerPoint, and Visio) - Strong Excel skills required
• Ability to proactively identify, report, and attack risks to project delivery using principles of iterative management
• Demonstrates strong technical aptitude and understanding of how technologies impact delivery
• Must be results-oriented and self-motivated
• Ability to work independently and as a part of a team
• Ability to work effectively in a fast-paced, dynamic environment
• Ability to effectively facilitate requirements gathering sessions, reviews and issue resolution involving multiple stakeholders
• Ability to enforce change control procedures to ensure requirements changes aren't ad hoc and are realized by the release team and stakeholders
• Experience with object-oriented and relational databases a plus
• Experience with API development (particularly XML, FIXML, and/or FpML) a plus
• Experience working on systems with high transaction volume management a plus

Schedule

This role offers work from home flexibility of up to 2 days per week.