Brown Brothers Harriman

At BBH we value diverse backgrounds, so if your experience looks a little different from what we've outlined and you think you can bring value to the role, we will still welcome your application!

What You Can Expect At BBH:

If you join BBH you will find a collaborative environment that enables you to step outside your role to add value wherever you can. You will have direct access to clients, information and experts across all business areas around the world. BBH will provide you with opportunities to grow your expertise, take on new challenges, and reinvent yourself—without leaving the firm. We encourage a culture of inclusion that values each employee’s unique perspective. We provide a high-quality benefits program emphasizing good health, financial security, and peace of mind. Ultimately we want you to have rewarding work with the flexibility to enjoy personal and family experiences at every career stage. Our BBH Cares program offers volunteer opportunities to give back to your community and help transform the lives of others.

Join us as a ETF Business Analyst

The ETF Business Analyst performs business analysis, research, and testing to support key business initiatives and maintain and implement products and solutions. In addition, the ETF Business Analyst provides oversight and management function for the ETF Systems Business Analyst Team. The individual operates as a key spokesperson for clients to ensure appropriate communication and follow through of activities. S/he makes decisions on client-related technology development and management activities and ensures the correct business functionality, requirements, and industry standards are addressed with proposed solutions. The Business Analyst participates in evaluating requests using an ROI approach and performs a liaison function with BBH's clients/business units and technology teams to accomplish the agreed upon tasks within budget and agreed upon timeframes.

Some of your key responsibilities include: 

• Management responsibility for the ETF Systems Business Analyst team – inclusive of review processes, feedback, and priority setting.
• Participate in and contribute to internal and/or external client workshops/meetings to gather, understand and document client's project goals, workflows, complex business needs, gaps, and opportunities.
• Conduct business analysis efforts for projects and initiatives. Determine how changing business needs will affect the system, product, and process. Describe the business need and potential solution in terms that both business and technical teams can understand. Review all technical documentation related to the approved solution. Ensure current and accurate documentation of the solution, including business requirements documents, use cases, and wire frames.
• Understand the system architecture, functionality and assess the feasibility of client requests. Apply the features of the various products as applicable.
• Compose business requirement documents, use cases, issue logs, project status documents, scope change documents, mapping specifications, test plans, test cases, scope statements, and business cases.
• Identify gaps in current products/solutions and participate in creating new solutions to fill these gaps. Solve difficult problems as needed through proposing insightful, knowledgeable, effective solutions.
• Assist in the development of case studies to communicate to division, sales representatives, and other clients how BBH's products solve client workflow issues.
• Participate in project management activities on assigned tasks to ensure projects stay on budget and are completed within agreed upon timeframes. Escalate budget and/or change of scope variances as appropriate. Provide cost estimates, based on input from the technology team to the business sponsors for the proposed solution. Using an ROI approach, work with the business areas to recommend how to move forward to achieve business goals.
• Participate in client and marketing presentations to demonstrate BBH's technological capabilities and technology strategy, including how they can be successfully applied to our client's workflows. Identify additional revenue generating opportunities.

What we offer:

• 2 additional days added to your holiday calendar for Culture Celebration and Community Service
• Private medical care for you and your family
• Life Insurance
• Hybrid Working Opportunities
• Professional trainings and qualification support
• Thrive Wellbeing Program
• Online benefit platform
• Contracts for an indefinite period of time with no probation period

Desired Qualifications:

• 5+ years related work experience. Financial services industry knowledge and experience preferred.
• Solid understanding of ETF workflows, as well as an understanding of the key roles assumed by Custodians, Fund Accountants, Fund Administrators, and Transfer Agents preferred.
• Experience applying project management principles, practices, tools, and techniques, including business case development, ROI analysis, planning, scope and issues management, budgeting, and facilitation.
• Proficiency using windows-based applications, including MS Office applications such as Word, Excel, PowerPoint, and Access. Working knowledge of MS Project.
• Working knowledge of Oracle database and ability to query data in database.
• Knowledge of Jira, Confluence
• Ability to recognize one's own strengths and limitations, taking appropriate initiative to pursue development activities and seek assistance as needed.
• Proactive and results oriented.
• Demonstrated ability to work in a team-oriented environment.
• Excellent written communication skills. Ability to communicate effectively and with clarity, with ability to negotiate.
• Consultative and advisory skills with ability to work and communicate professionally with internal and external clients.
• Experience developing and delivering presentations
• Creative and effective problem-solving and analytical skills
• BA/BS degree, and/or equivalent work experience.