ABM Industries

ABM is hiring a Dispatcher in our Rhode Island T. F. Green International Airport. 

The Dispatcher is responsible for dispatching of Wheelchair Attendants and Security Operations to various locations throughout the terminal.

SALARY: $15/hr. 

• The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data. 

Benefit Information: 

• ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2023 Employee Benefits | Front Line Team Members

FULL TIME FLEXIBLE SCHEDULING AVAILABLE

SHIFTS AVAILABLE: 

• 4AM to 12:30PM | 3PM TO 12:30AM
• MUST be available on weekends and holidays.
• Time and a half on Sunday’s and observed holidays

Description 

Reporting to the Operations Manager, the dispatcher is responsible for dispatching of Wheelchair Attendants and Security Operations to various locations throughout the terminal. Works under general supervision following clearly defined procedures and policies This individual provides extraordinary customer service to clients Establishes and maintains effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers, etc. The Dispatcher assigns individuals and teams to tasks and locations. Coordinates resources according to customer requests and general job demands. Communicates assignments to employees and enters assignment data in computer database.

Essential Functions

• Works under general supervision following clearly defined procedures and policies
• This individual provides extraordinary customer service to clients 
• Establishes and maintains effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers, etc.
• The Dispatcher assigns individuals and teams to tasks and locations.
• Coordinates resources according to customer requests and general job demands.
• Communicates assignments to employees and enters assignment data in computer database.
• Duties may include using radio, telephone, or computer to transmit assignments and compile statistics and reports on work progress.
• Complies with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities

Responsibilities

• Provides assistance, information and customer service as requested. 
• Schedules and dispatches employees, crews/teams, or equipment to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and/or computers; determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements
• Advises personnel about problems such as construction areas, accidents, weather conditions, other hazards, bottlenecks, wait times, etc.
• Confers with supervising personnel to address questions, problems, and requests for service or equipment.
• Monitors personnel and/or equipment locations and utilization to coordinate service to achieve optimal efficiency; ensures timely and efficient movement of resources
• Oversees all communications within specifically assigned areas
• Strictly adheres to all safety and regulatory compliance procedures
• Miscellaneous duties as assigned

Qualifications

• Must be 18 years of age or older
• Must have at least 1 year Dispatcher experience
• 1 yr. similar work experience
• Must have Customer Service Experience
• Must meet all requirements to receive approval for working in specific ATS environments 

ABM (NYSE: ABM) is one of the world’s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries – from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit www.abm.com.

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.

ABM directs all applicants to apply at www.abm.com ABM does not accept unsolicited resumes.