Optimizely

At Optimizely, we're on a mission to help people unlock their digital potential. We do that by reinventing how marketing and product teams work to create and optimize digital experiences across all channels. With Optimizely One, our industry-first operating system for marketers, we offer teams flexibility and choice to build their stack their way with our fully SaaS, fully decoupled, and highly composable solution. 

We are proud to help more than 10,000 businesses, including H&M, PayPal, Zoom, and Toyota, enrich their customer lifetime value, increase revenue and grow their brands. Our innovation and excellence have earned us numerous recognitions as a leader by industry analysts such as Gartner, Forrester, and IDC, reinforcing our role as a trailblazer in MarTech. 

At our core, we believe work is about more than just numbers -- it's about the people. Our culture is dynamic and constantly evolving, shaped by every employee, their actions and their stories. With over 1500 Optimizers spread across 12 global locations, our diverse team embodies the "One Optimizely" spirit, emphasizing collaboration and continuous improvement, while fostering a culture where every voice is heard and valued. 

Introduction

Optimizely is seeking a Product Manager to join our Platform team. As a PM, you will be an individual contributor who owns a defined SaaS product area. 

In this role, you will be responsible for driving the product strategy, roadmap, and execution for specific area(s) within Platform, working closely with cross-functional teams to ensure successful product delivery. Platform includes Common Admin/User Management, Common Identity (OptiID), Provisioning, Optimizely Data Platform (ODP), Optimizely Connect Platform for integrations (OCP), Reporting, Content Recommendations, Product Recommendations, and Data Science. Your specific area will include our Content Recs and Product Recs products. You will develop a thorough understanding of the features and technology within your assigned product domain(s) and will be recognized across the company as an expert in those areas. 

You will also be responsible for identifying market opportunities, defining product requirements, and collaborating with engineering, UX, Marketing, Pricing & Packaging, and GTM teams to deliver high-quality products that meet customer needs in an agile/scrum environment. The ideal candidate will have a proven track record of delivering successful products, excellent communication skills, attention to detail, and the ability to work in a fast-paced, dynamic environment. We are seeking someone who is humble, collaborative, and highly team oriented. 

If you are passionate about product management and have a desire to work with like-minded team members on cutting-edge technology, we encourage you to apply for this exciting opportunity! 

Job Responsibilities

• Be the Voice of the Customer by gathering direct feedback from users and stakeholders and leveraging multiple tools to collate and prioritize requests to improve our products 
• Regularly communicate priorities and manage stakeholder expectations 
• Establish prioritization principles that inform consistent, data-driven decision making 
• Technical expertise which may include understanding APIs and being able to estimate the timing of complex technical projects and tasks in partnership with Engineering. 
• Conduct discovery and research in partnership with UX and Marketing 
• Stay abreast of industry trends, events, and channels to anticipate customer needs 
• Draft Product Requirements Documents (PRDs) in thorough detail and with early inputs from Engineering and UX to ensure an optimal customer experience, continuously working closely with these partners from concept through execution 
• Motivate and collaborate with the scrum team to deliver against commits and deadlines, providing required context, clearly communicating the value prop, setting timelines, and reporting to leadership 
• Set a predictable cadence for product delivery and high bar for product quality 
• Evangelize the company and department strategy and regularly communicate it to your scrum and partner teams internally, focusing on customer benefits, ease and delight 
• Connect company objectives to the team’s work by defining measures to track impact (quantifiable key results / OKRs) 
• Drive execution as well as adoption, learning and pivoting where necessary based on user feedback and data including implementation and monitoring of dashboards that track the right metrics for meaningful insights 
• Develop meaningful relationships with key individuals internally and externally to achieve business objectives 
• Handle conflict and difficult conversations directly and with professionalism 
• Take ownership of issues and use good judgement on when to escalate vs. inform leaders and stakeholders 
• Nurture a culture of inclusion and empathy 
• Give and receive candid feedback 
• Share knowledge and best practices across the team 

Knowledge and Experience

• 2-5 years of SaaS product management experience
• Excellent communication and collaboration skills 
• Ability to form relationships to work cross-functionally 
• Ability to adapt to changes in priority 
• Problem-solving skills and ability to make data-driven decisions 
• Critical thinking/analytical experience 
• Ability to influence without direct authority 

Competencies

Evaluating and Implementing Ideas

Driving Projects to Completion

Developing Plans

Prioritizing and Organizing Work

Why Choose Optimizely?

Our culture is the most important thing we offer. We continuously aim to provide a high-growth space, both virtually and in person, where you can do your best work and, in the process, unlock your boundless potential. We are dedicated to providing meaningful rewards and development opportunities for our employees, recognizing performance and creating a supportive working environment. 

Our new, cutting-edge office space in Dhaka is a testament to our dedication to enhancing your work experience. This state-of-the-art workspace features open workstations, a fully equipped kitchen, a nap room for relaxation, a tranquil zen garden, and an entertaining area, all designed to provide you with the ideal environment to thrive and grow. 

As part of our commitment to you, here are other benefits and perks you can expect: 

• Best-in-class compensation plans 
• Two annual festival bonuses 
• Recognition and rewards programs 
• Paid Maternity (4 months) & Paternity Leave (12 weeks) 
• Flexible vacations days and working hours 
• Annual Work/Service Anniversary Leave 
• Comprehensive medical & life insurance for you and your dependants 
• Volunteering opportunities to make a difference 
• Chance to work alongside our incredible global team 
• Monthly and quarterly regional and global team-building events 
• Communal transport facilities inside Dhaka to and from the office 
• Free catered lunch every day 
• An agile performance review process that encourages ongoing transparency between managers and direct reports 
• Enablement program and soft skill training to support internal career growth and development 

At Optimizely, our standardized language is English, and it is crucial to have good English communication skills to be successful in your global role. All our external and cross-location communication is done in US English (en-us), but internally you can speak in whichever native language you most identify with.

Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

#LI-SA1