Trunk Club Service Associate
Part-Time (20-27 hours per week)
Trunk Club, a Nordstrom Company, is a Chicago-based personalized styling service for men and women, offering both virtual and in-person shopping options. Shoppers can visit Trunk Club’s retail Clubhouses in Boston, Charleston, Chicago, Dallas, Los Angeles, New York City, Washington D.C., for an in-person styling session or custom fitting for any occasion. For those who prefer an at-home experience, Trunk Club offers a virtual styling option, where a personal stylist sends a curated trunk of clothing to their home based on the customer’s style, fit, and lifestyle preferences.
Working for Trunk Club:
When you join Trunk Club, you join the Nordstrom family. Our fast-paced and entrepreneurial environment is paired with the strong history and experience of a retail legacy. We have access to some of the greatest minds in retail and technology and are constantly creating innovative strategies to develop the ultimate apparel solutions. We welcome your adaptability, your curiosity, and your passion to contribute to our unparalleled shopping experience!
ABOUT THE ROLE:
Our Trunk Club Service Associates play a critical role for delivering an exceptional service experience. You’ll be on the front lines providing support to customers through email, phones, and chat. You’ll become and expert in our business model, a partner to our sales team, and problem solve with the best of them. You’ll be empowered to delight and surprise our members and given the opportunity to grow within the company. Our Trunk Club Service team continues to grow and we’re looking for people who remain calm in tough situations and have a ton of personality! Is that you?
WHAT YOU'D DO EVERY DAY:
WHAT YOUR BACKGROUND MAY LOOK LIKE: