TATA Communications has flagged the Deputy General Manager - IT Operations & Maintenance job as unavailable. Let’s keep looking.

Deputy General Manager - Network Security Platform

TATA Communications

Job Family Descriptor

create medium longterm optimal cost effective scalable network capacity plans and provide innovative solutions for managing capacity requirements Identify future backbone network requirements to meet requirements for all line of businesses and recommend onnet upgrade capex offnet opex leasing models Discuss business forecasts and requirements monitor capacity utilization and plan and manage upgradation and augmentation of network capacity Develop the longterm access strategy to identify the possible expansion markets access channels potential partners Establish contact with partners discuss requirement assess partner capaibility and negotiate pricing and SLAs Identify onboard access suppliers partners for lastmile connectivity and manage external supplier relationships Lead and monitor all offnet access order deliveries through various available suppliers to ensure timely and appropriate delivery Assess the feasibility of solution offered to customer in collaboration with Sales and PreSales teams Support the bid management team by providing input for own area Conduct site visits for identification evaluation assessment of field conditions in order to evaluate feasibility of installation project and specified design or business generation parameters Plan and coordinate site preparation for readiness related to ramp up of resources and infrastructure Conduct installation in case of standard and intermediate projects or monitor installation by vendor for complex projects Design the route network for relevant projects perform options analysis and plan the roll out of networks Ensure enhancement of existing network architecture and components as well as development of new network architecture and components by understanding needs evaluating impact solution designing overseeing testing Analyze traffic flows and trends route planning network optimization routing solutions and forecast of traffic Perform integration with existing systems and conduct service validation prior to hand over to Service Operations team Responsible for all aspects of engineering activities to provide differentiated network services and solutions These may also include product evaluation solution designing and testing and roll out plan for existing and new services including design of tools needed for operation of these new services and systems Identify key engineering initiatives based on customer requirements network requirements new applications and services and assesses the technicalinfrastructure feasibility with the products team Discuss requirements with Product groups in conjunction with Sales teams for complex requirements and provide inputs around feasibility of solution and solution alternatives Provide Level 4 support designrelated issues to Operations teams for resolution of escalated and chronic issues systems engineering for frontend processors multiplexes LANWAN communications network nodes switches and various transmission systems Responsible for planning designing and developing solutions and service products riding on network or across multiple network layers such as CDN Enterprise Ethernet IP Wireless Mobile Broadband etc Develop and design all network systems including storage load balancers servers and routersswitches Responsible for defining product archicture researching designing planning developing and evaluating new advanced networkproduct technologies and its components for productsservices Translate customer deisgn requirements into functional and technical requirements to work with technologysoftware teams to develop use cases PoCs and final product roll outs Conduct data trend analysis design and implementation of improvement initiatives for business processessystems provide Level 4 support designrelated issues to Operations teams for resolution of escalated and chronic issues

Broad outline of the Role

  • Responsible for planning, designing, developing, and enhancing engineering solutions and services riding on network layers such as CDN, Enterprise, Ethernet, IP, Wireless, Mobile Broadband, etc., with the objective of providing efficient, secure, cost effective and differentiated services and solution to the customers in the respective areas of Network/SDWAN/Cloud and security/Unified Collaboration/Mobility and IoT. Own the process on different stages such as concept, design, testing and implementation that will improve the performance and reliability of systems. This is a tactical role which contributes in defining the direction of the operating plans based on the business strategy, with a significant mid-term impact on business unit overall results.

Purpose - Broad objective of the role

Operating Network - Key External

Operating Network - Key Internal

Size and Scope of Role - Financial

Size and Scope of Role - No. of direct reports

Size and Scope of Role - Total team size

Size and Scope of Role - Other size parameters

Minimum qualification & experience

  • Technical/ Engineering degree with 7-12 years of relevant experience

Other knowledge/skills

  • Experience in planning, designing, and implementing Network systems and engineering operations.
  • Experience and understanding of service provider and enterprise network operations.
  • Knowledge of new and upcoming network system, application, and technologies
  • Knowledge of network security and its applications
  • Experience of network and cloud Infrastructure (Compute, Storage, backup, network, security) and application architecture and deployment
  • Exposure toNetwork Monitoring tools

Key Responsibilities

  • Identify key engineering initiatives based on customer requirements, new applications and services and assess the technical/infrastructure feasibility with the products team.
  • Product evaluation, solution architecture designing and testing and roll out plan for existing and new services, including design of tools needed for operation of these new services and systems.
  • Gather requirements, prepare architecture design, conduct technical and cost feasibility study, implement, and resolve issues to meet timelines and customer requirements.
  • Responsible for developing, designing, and maintaining all systems including storage, load balancers, servers, and routers/switches.
  • Develop tools to proactively monitor the system aspects such as utilization of backbone, alerts taking place etc.
  • Support presales in solutioning, support service delivery and ongoing monitoring and maintenance
  • Define the work process flow between different functions for new implementations, existing support, and tracking.
  • Define parameters, guidelines with respect to tracking, data management for NOC team.
  • Evaluate and validate new technologies to improve customer satisfaction.
  • Review escalations to support the service assurance during service and system issues.
  • Define resolution mechanism to prevent recurrence of escalations.
  • Evaluate vendors for outsourcing requirements.
  • Engage with regulatory bodies to monitor and discuss compliances and requirements for existing and new services.
  • Review utilization and capacity trends along with sales forecast and evaluate and plan infrastructure augmentation projects.
  • Lead optimization and efficiency projects

Technical Competencies

Knowledge / Skills

Read Full Description
Confirmed 14 hours ago. Posted 30+ days ago.

Discover Similar Jobs

Suggested Articles