The Cooper Companies

CooperVision, a division of CooperCompanies (NASDAQ:COO), is one of the world’s leading manufacturers of soft contact lenses. The Company produces a full array of daily disposable, two-week and monthly contact lenses, all featuring advanced materials and optics. CooperVision has a strong heritage of solving the toughest vision challenges such as astigmatism, presbyopia and childhood myopia; and offers the most complete collection of spherical, toric and multifocal products available. Through a combination of innovative products and focused practitioner support, the company brings a refreshing perspective to the marketplace, creating real advantages for customers and wearers. For more information, visit www.coopervision.com

Job Summary:

This technical-functional role is an IT role that is closely aligned with the HR and finance functions in support of UKG Time & Attendance best practice, usage, and requirements. This role will partner closely with the project teams and assist HR, Finance, and IT with management of project deliverables and transition to production support. 

This role will work with both vendors and internal resources to deliver system integrations. The HR Systems UKG Time & Attendance Engagement Lead will support testing activities and documentation to ensure a quality and maintainable solution.

The HR Systems UKG Time & Attendance Engagement Lead is responsible for working closely with the functional Human Resource teams to ensure delivered systems are aligned with the evolving needs of the function. The HR Systems Performance and Learning Engagement Lead will work directly with the global HR and Finance Teams to ensure requirements are understood, gaps are closed, drive digital adoption, and advocate priorities within the technical workstreams. This role requires full consideration to ensure requirements are delivered via application configuration standards, requirements are optimized, and opportunities to streamline the supported solution are leveraged. 

The HR Systems UKG Time & Attendance Engagement Lead will ensure all required SDLC activities are executed via ServiceNow. This role will be responsible for assisting with production support activities in terms of knowledge and quality reviews.

Essential Functions & Accountabilities:

• Heavy system administration during critical annual activities. 
• Primary technical engagement and system support for UKG.
• During project cycles, actively participate in system design sessions, advocate for quality design, and manage deliverables to ensure project milestone dates are achieved.
• Strong participation and COE leadership of enhancement, upgrade, and critical functional cycles to ensure timely launch and quality delivery of these activities. 
• Partner with members of IT operations, Compliance Teams, HRIS, Finance, Payroll, and Human Resource Functional Stakeholders in ensuring solutions are aligned within the enterprise delivery principles.
• Partner with production support team to ensure full process support, alignment, and cohesive execution.
• Document and create SOPs in support of organization processes including reoccurring system cycles, etc. 
• Work closely with HR, Payroll, and IT Project Managers and support project-based activities, where needed.
• Regularly seek out and participate in vendor-provided learning opportunities to keep UKG skills current.
• Responsible in ensuring the HR Application Management Services teams are following all required security and Software Delivery Life Cycle (SDLC) protocols as set forth by CooperVision.
• Provide guidance on configuration principles, data structures, and support audit and compliance areas.
• Responsible for selected documentation creation and management.
• Provide system configuration and user guidance, based upon set design principles.
• Interpret functional requirements into design requirements. 
• Support the user testing process, ranging from staging, support, and participation. 
• Support the HR Change Management team in ensuring the training team is supported with configured environments and the supporting test data.
• Manage intakes and SDLC ServiceNow tickets for all operational-delivered updates. 

Travel Requirements: 

Expected travel is less than 20%

Qualifications

Knowledge, Skills and Abilities:

• Subject matter expert with UKG Time & Attendance module
• Both functional and Payroll systems experience required
• SDLC experience required
• SOX experience required
• Global systems implementation experience required
• Work across organizational boundaries to document and develop functional and technical specifications and support for the design, development, testing, and maintenance of new processes
• Intimate knowledge of existing processes in their functional areas. Additionally, knowledge of the information that is required for cross-functional processes will be required.
• Strong business analysis skills required
• Excellent knowledge of the business enterprise functions and processes
• Ability to work with both technical and non-technical personnel at various levels of the organization
• Ability to triage and prioritize requirements and advocate for the customer
• Excellent analytical and problem-solving skills
• Ability to adapt to a fast and dynamic environment
• Ability to effectively translate between functional and technical teams
• Ability to follow procedures and produce/maintain supporting documentation
• Resolves simple to complex system problems in creative ways
• Excellent written, verbal, and interpersonal communication skills
• Excellent time management
• Highly motivated, self-directed and attentive to detail
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Extensive experience working in a team-oriented, collaborative environment
• Ability to produce exceptionally quality output
• Ability to communicate effectively with management

Work Environment:

• Sedentary to light physical effort necessary to perform the job
• Extensive contact with employees and external business partners and vendors
• Off-hour meetings and occasional weekends during critical systems activities

Experience:

• 5+ years of experience in HR, payroll, and Time & Attendance
• 5+ years of experience in UKG Implementations
• Functional and payroll Systems experience required
• ServiceNow and SDLC activities required
• Commensurate technical and functional experience to perform required job duties
• Must be proficient with Microsoft Office

Education:

• Bachelor of Science Degree in relevant field or equivalent experience is required
• UKG certifications, a plus
• Functional Human Resource and Payroll certifications, a plus
• Project Management certifications, a plus

Affirmative Action/Equal Opportunity Employer. Minority/Female/Disability/Veteran

For U.S. locations that require disclosure of compensation, the starting base pay for this role is between $104,884 and $139,845 per year and may include cost of living adjustments. The actual base pay includes many factors and is subject to change and modification in the future. This position may also be eligible for other types of compensation and benefits.

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