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Account Executive with German Language

Concentrix

Job Title:

Account Executive with German Language

Job Description

At Concentrix we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world’s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we’re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies. 

We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners. 

Join us! 

What the role looks like: 

  • Achieve specific sales targets and maximizing sale opportunities on every call (Outbound calls) 
  • Use script and/or probing techniques to determine customer needs and offer the most appropriate product or service to address their needs 
  • Maintain broad knowledge of products, pricing, promotions, and procedures 
  • Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (‘KPIs’) 
  • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures 
  • Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer 
  • Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer 
  • Prepare complete and accurate work including appropriately notating accounts as required 
  • Participate in activities designed to improve customer satisfaction and sales performance 
  • Answer billing questions by talking through components of customer accounts 
  • Remote position 
  • Working hours – Mon – Fr 10:00 – 19:00 

Your profile: 

  • Fluent level of German and English– written and spoken. 
  • Experience working in a customer service, sales or outsourcing environment is preferred. 
  • Knows how to drive value-based selling approach to clients and channel partners in a fast-paced environment. 
  • Experience or interest in marketing 
  • Strong organizational skills, self-discipline and motivation to work in dynamic atmosphere 
  • Solid knowledge of MS Office programs. 
  • Experience working with CRM or similar will be an advantage. 

What we offer: 

  • Friendly multicultural and multilingual environment. 
  • Mentoring, training, and career development programs. 
  • Happiness programs and internal social events. 
  • Additional health care package. 
  • Benefits and discounts - food vouchers, Multisport card, etc. 
  • Birthday Time Off. 

Please send us your CV in English

Only short-listed applicants will be contacted. 

All applications will be treated as strictly confidential. 

Help us G.R.O.W. Join us! 

Location:

BGR Sofia - Advance Business Center

Language Requirements:

English (Required), German (Required)

Time Type:

Full time

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Confirmed 20 hours ago. Posted 30+ days ago.

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