Apex Systems

Job#: 2023343

Job Description:

Employee Relations Business Partner

• Location: REMOTE (training onsite in SATX)
• Schedule: Monday-Friday 8am-5pm

RESPONSIBILITIES:

• Investigates employee Title VII complaints and other sensitive employee relations matters, works with the Operations Leaders to take appropriate action, and provide necessary coaching within the field.
• Takes a preventive, strategic approach to employee relations by identifying employee relation trends, recommending solutions that address root-cause of issue and partnering with leadership on execution.
• Responds to government employment enforcement agency complaints and charges in partnership with the Office of General Counsel.
• Serves as the point of contact for responding to HR Hotline and emailed complaints.
• Works closely with the OGC, HR Partners and other Support Partners as needed to provide support and subject matter expertise to recommend appropriate action to resolve disputes.
• Provides general expertise in HR functions to designated departments. Advises and provides recommendations to management on employee relations issues, position descriptions, performance management, mediations, on/off-boarding and goal planning.
• Monitors and interprets legislation and administrative rulings regarding Wage & Hour, FLSA, Title VII of the Civil Rights Act and any other pertinent federal and state legislation to ensure Company compliance.
• Serves as liaison with other departments at all levels of the organization on development and implementation of governance policies and protocols.
• Examines HR templates and final documents for compliance with Company policy and governmental regulations; provides recommendations regarding corrections and improvements.
• Keeps detailed and accurate account of investigations with timely memorialization of the notes and supporting documents into the case management system.
• Develops, recommends, and communicates strategies for enhancements to Employee Relations/Human Resources Programs to include process/customer improvements, innovative solutions, policy changes and/or major variations from established policy.
• Collaborates with Operation Leaders for Employee Relations training and Equal Employment Opportunity (EEOC) and other relevant federal, state and local law compliance.
• Ensures collaboration and maintains excellent working relationships by providing regular status updates to Business Partners and Operation Leaders until issue has been resolved and case has been closed.
• Engages in Crisis Management. Objectively advises teams on ways to handle issues.
• Consults on Talent Planning to include Restaurant Talent Planning (RTP) discussion.
• Attend Regional Meeting to provide and consult on Employee Relation opportunities to include Semi-Annual Meeting, RTP, Roundtables, and Market meetings.
• Partners with HRBP/Operations Leader on Restaurant Strategic business planning to determine project business priorities, support rollouts and FMSAT result action plans
• Assumes additional responsibilities as assigned

QUALIFICATIONS:

• Ability to communicate well with the general public and experience in establishing and maintaining an effective working relationship with management, vendors, and co-workers
• Ability to work in a team environment
• Working knowledge of employment laws relating to employee relations and personnel administration
• Strong conflict management, interpersonal and negotiation skills
• Knowledge of Wage & Hour, FLSA, and Title VII of the Civil Rights Act
• Ability to work as a self-directed individual taking initiative to identify and address business needs
• Ability to manage multiple conflicting priorities
• Advanced professional or theoretical knowledge and fundamental concepts, practices, and procedures of a particular field of specialization in the execution of assigned duties and responsibilities
• Basic understanding of budgetary concepts and procedures
• Advanced understanding of departmental structure and policies with basic understanding of the cross-functional structure and policies of

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystems.com or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.