- Manage day to day application production incident resolution Support ATM program deployment Support daily service request for data patching/exporting Various leadership assignment
- Good communication - to understand the problem and communicate between tea and vendor for resolution
- Deliver result drive for incident resolution to meet SLA requirement, execute data patching request with cares
- Work as partner coordinate necessary parties to get incident resolved timely Strong leadership department head back up Technical knowledge Windows base developing, SQL Database management, java and dot net programming experience, Internet, etc
- Business knowledge understand banking business product and workflow process.