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Collinson Group is a global leader in driving loyalty and engagement for many of the world’s largest companies. Predominantly through the provision of travel related benefits within a market leading digital travel ecosystem. The group offers a unique blend of industry and sector specialists who together provide market-leading experience in delivering products and services across four core capabilities: Loyalty, Lifestyle Benefits and Insurance.

The group provides unrivalled insight and expertise around affluent consumers and frequent travellers, creating and delivering products and services now accessible to over 400m end consumers.

We have more than 25 years’ experience, with 28 global locations, servicing over 800 clients in 170 countries, employing 1,800 people.

We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.

Key clients include: Visa, Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.

Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.

Never short of ambition, the success of our business is delivered through the diverse and talented team of over 1,800 colleagues globally.

Purpose of the job

As a Salesforce Developer, you will play a pivotal role in architecting, developing, and optimizing our advanced CRM solutions, with a strong emphasis on Salesforce Loyalty Management, Interaction Studio, and Marketing Cloud platforms. Collaborating closely with the Solution Architect, you will lead the technical design and implementation of Salesforce solutions that enhance customer engagement, loyalty, and operational efficiency. This role demands a deep technical knowledge, a strategic mindset, and the ability to communicate effectively.

Key Responsibilities

  • Advanced Salesforce Development: Lead the development and customization of complex Salesforce solutions, focusing on Loyalty Management, Interaction Studio, and Marketing Cloud. Utilize advanced Apex, Lightning Web Components and Aura to extend Salesforce capabilities
  • Technical Leadership: Collaborate with Solution/Technical Architects to define and implement technical strategies for Salesforce solutions, ensuring alignment with business goals and technical standards. Guide the development team through complex coding challenges and architectural decisions.
  • Solution Design and Architecture: Architect scalable, maintainable, and flexible solutions within the Salesforce platform that meet business requirements and anticipate future needs. Ensure solutions are optimally integrated with existing enterprise architecture.
  • Integration and Data Strategy: Design and implement robust integration patterns between Salesforce and external systems, focusing on data consistency, security, and performance. Lead the development of data models and governance practices within Salesforce.
  • Performance Optimization: Monitor, analyze, and optimize the performance of Salesforce solutions, ensuring they operate at peak efficiency and meet scalability demands.
  • Mentorship and Leadership: Mentor junior Salesforce developers and engineers, promoting best practices in coding, configuration, and continuous integration/delivery. Foster a culture of excellence and innovation within the team.
  • Advanced Problem Solving: Tackle complex technical issues, providing expert-level troubleshooting, root cause analysis, and solution implementation.
  • Continuous Learning and Innovation: Keep abreast of the latest Salesforce features, technologies, and best practices. Advocate for the adoption of new tools and technologies that can enhance business outcomes.

Knowledge, skills and experience required

Essential skills

  • Experience in Salesforce development, with a proven track record in Salesforce Loyalty Management, Interaction Studio, and Marketing Cloud.
  • Lightning App builder experience
  • Experience with JavaScript
  • Experience with Apex, and the Lightning Web Component Framework is a must.
  • Experience with Apex REST APIs development (Apex Web Services)
  • Advanced knowledge of Salesforce Tooling and Metadata.
  • Demonstrated experience in architecting and implementing complex Salesforce integrations and customizations.
  • Strong foundation in CRM principles, data modelling, and software architecture.
  • Salesforce Developer Certification (Platform Developer I/II) and any relevant advanced certifications.
  • Exceptional analytical, problem-solving, and project management skills.
  • Excellent communication and leadership abilities, with a track record of mentoring developers.

Preferred Skills:

  • Additional salesforce certifications
  • Experience with Salesforce B2B and B2C solutions.
  • Knowledge of Agile and Scrum methodologies.
  • Familiarity with CI/CD tools and Salesforce DX.
  • Experience in front-end technologies (HTML, CSS, JavaScript) for custom UI solutions.

Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.

We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Act smarter, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.

In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).

If you need any extra support throughout the interview process, then please email us at ukrecruitment@collinsongroup.com

We also have our very own Beacons (Domestic Abuse Advisors) supporting within each of our global offices. Our Beacons will be your point of contact if you or someone you know needs support.

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Confirmed 20 hours ago. Posted 15 days ago.

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