Intuit

Job Overview

The Senior Technical Program Manager is a key member of the Development Services and Experiences (DevX) program team. He/she drives execution on one or more technology or business and process improvement initiatives within Intuit Platform (IP)

Qualifications

• Degree in engineering, computer science, information systems or equivalent experience; development experience preferred
• Experience managing software development projects and managing large operational systems in a fast paced, agile environment; platform as a service experience a plus
• Self-starter able to track complex and/or large volume of details (technical and project related), manage and coordinate with 10-15 scrum teams, across multiple sites
• Ability to communicate with engineers and execs, tailoring as appropriate. Ability to get into the details, as well as provide summarized exec views. Self-awareness of what to share with each audience.
• 5-7 years of project/program management experience
• Knowledge and use of industry standard program/project methods, tools and techniques

Responsibilities

• Initiate, plan and execute business process improvements to reduce friction and accelerate the productivity in Intuit Platform
• Analyze data to identify insights to drive faster decision making
• Prepare and maintain various dashboards and wikis at program and IP level
• Support IP verticals as needed to drive spike programs and initiatives
• Understand business milestones and break them down into clear and measurable milestones
• Clear blockers and manage escalations across teams
• Communicate clear status to all levels of leadership, including technical status and how it impacts business outcomes
• Track vendor and resources costs using tools like Qlik Sense & Google suite products.
• Assist with scenario planning for specific tasks and recommend trade offs as needed.
• Work with PMO Leads, Finance and IP leadership to manage and track IP forecasts and budgets.
• Report on existing vs target headcount using proprietary tool and QlikSense for headcount management.
• Track open reqs, ensure reqs are appropriately funded and raise awareness when risk of over hiring.
• Support Finance with on Headcount ramp forecasting during quarterly and annual planning.
• Support the quarterly Investment Review process which needs resource data.
• Educate teams and help create Purchase Orders as needed. Work with other Business Units when needed.
• Follow up on PO approvals and unpaid invoices, go to a person to solve problems when needed.