McAfee

Job Title:

Director, Customer 360

Role Overview:

We are seeking a seasoned analytical individual to join our marketing team as a Marketing Business Data Steward. As a critical piece of McAfee’s enterprise data management strategy, you will be responsible for owning the accuracy, integrity, and security of our marketing and customer-related data assets. The ideal candidate will have an expert understanding of marketing processes, data governance, and possess the ability to communicate effectively and manage cross-functional groups.

This is a remote role based out of the United States or Canada. We are only considering candidates based out of the United States or Canada and are not offering relocation at this time.

About the role:

• Implement and enforce data governance policies and standards to maintain the quality and consistency of marketing data.
• Collaborate with cross-functional teams to define data requirements and standards for marketing campaigns.
• Drive clarity and alignment on sources of truth for metrics and KPIs, regularly reporting on the health of marketing data.
• Monitor, analyze, and cleanse marketing data to ensure accuracy, completeness, and reliability in line with McAfee’s certification framework.
• Work closely with IT and marketing technology teams to ensure seamless integration of marketing data across various systems and platforms.
• Facilitate the mapping and transformation of data between different marketing tools and databases. 
• Drive definition, adoption and maturity of a best in class marketing taxonomy to provide downstream reporting accuracy.
• Advocate for marketing data needs in broader enterprise data strategy discussions and planning. 
• Own data products, including datasets, for the marketing domain in tandem with the data domain business owner.
• Create and update documentation for marketing data processes, standards, and procedures.
• Conduct training sessions for marketing teams on data management best practices. 
• Investigate and resolve data-related issues in a timely manner, working closely with marketing analytics, data engineers and MarTech teams to address root causes.
• Proactively identify and address data quality issues before they impact marketing campaigns.
• Advocate for and enable self-service root cause analysis where possible and aligned with governing enterprise data standards. 

About you:

• 10+ years experience in data stewardship, data governance, or a related role.
• Strong understanding of marketing processes and data flows.
• Familiarity with marketing analytics technologies and tools.
• Excellent analytical and problem-solving skills.
• Knowledge of data protection regulations and compliance.
• Effective communication and collaboration skills.
• Detail-oriented and highly organized. 

#LI-Remote

Company Overview

McAfee is a leader in personal security for consumers. Focused on protecting people, not just devices, McAfee consumer solutions adapt to users’ needs in an always online world, empowering them to live securely through integrated, intuitive solutions that protects their families and communities with the right security at the right moment.

Company Benefits and Perks:

We work hard to embrace diversity and inclusion and encourage everyone at McAfee to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.

• Bonus Program
• 401k Retirement Plan
• Medical, Dental, Vision, Basic Life, Short Term Disability and Long-Term Disability Coverage
• Paid Parental Leave
• Support for Community Involvement
• 14 Paid Company Holidays
• Unlimited Paid Time Off for Exempt Employees
• 96 Hours of Sick Time and 120 Hours of Vacation for Non-Exempt Employees Accrued Each Year

We're serious about our commitment to diversity which is why McAfee prohibits discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

The starting pay range for this position is $149,610.00-$245,790.00. McAfee takes into consideration an individual’s skillset, experience and location in making final salary determinations. For further details, please discuss with the Talent Acquisition Partner.

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