Amazon

DESCRIPTION

At Amazon Worldwide Returns & ReCommerce (WWR&R), we aspire to zero: zero cost of returns, zero waste, zero defects, and zero carbon footprint. We are an agile, innovative organization dedicated to ‘making zero happen’ to benefit our customers, company, and environment. We are constantly innovating to create long-term value at Amazon by investing in the future and focusing on the planet, not just on the bottom line. WWR&R includes business, product, program, operational, data, and software engineering teams, who together manage the lifecycle of returned and damaged products.

Amazon Warehouse is a channel within WWR&R that offers great deals to customers on quality returned, used, pre-owned, or open box products. We are looking for a motivated Business Analyst with a strong skillset in analytics design and data presentation to drive business performance.

In this position you will build dashboards, metrics, and mechanisms to support category management, CX, and marketing initiatives using existing and not-yet-identified data for a growing business. The successful candidate will be analytical and detail-oriented, with a passion for process improvement. You will work closely with teams from business, technology, business intelligence and finance to measure performance and support weekly, monthly, and quarterly business reporting.

Key job responsibilities

• Will have relevant experience in data analytics working with large data sets and to extract and transform data using various tools and technologies
• Will transform data into actionable business information, and will make it readily accessible to stakeholders in an easy to consume format
• Will be passionate about finding root causes, trends, and patterns and how they impact the Amazon Warehouse business
• Will draw inferences and conclusions, create dashboards and visualizations of processed data
• Will be able to work with product and program owners to understand key business questions to build reports that enable product owners to answer those questions quickly and accurately
• Will be very comfortable juggling competing priorities and handling ambiguity

We are open to hiring candidates to work out of one of the following locations:

Bellevue, WA, USA

BASIC QUALIFICATIONS

• Bachelor's degree or equivalent
• 3+ years of business analyst, data analyst or similar role experience
• 3+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience
• Experience with SQL
• Experience defining requirements and using data and metrics to draw business insights
• Experience making business recommendations and influencing stakeholders

PREFERRED QUALIFICATIONS

• Experience with data visualization using Tableau, Quicksight, or similar tools
• Ability to work independently in an ambiguous, fast-paced environment

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $59,500/year in our lowest geographic market up to $143,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.