Want more than just a job? Join Forever 21’s Retail Operations Team and showcase your fashion retail skills while working with our exceptional retail staff!
Position: Associate, Store
Department: Remote - Store Operations
Reports to: Store Manager
Direct Reports: No
FLSA Status: Non-Exempt
Location: U.S. Stores
Department Summary: Forever 21 is seeking an analytical, energetic, and passionate team player to add to our dynamic Retail Operations team!
Job Purpose: The Store Associate will be responsible for assisting customers with product location, selection, availability, pricing, returns and sales items. The Associate will also assist in setting up displays, stocking shelves, cashiering and opening/closing store.
• Ensure great customer service by assisting in location, availability and selection of merchandise
• Maintain store selling floor, fitting rooms, visual displays, presentation and conditions
• Assist in daily store recovery, before, during or after store opening hours
• Promote current sales and promotions to customers, including pricing of merchandise
• Adhere to company policies, procedures, and loss prevention practices
• Complete sales transactions and maintain proper accountability at registers
• Process merchandise returns and exchanges courteously and under company guidelines
• Support all management, leads and sales team at all times
• Ability to interact and communicate effectively with customers and peers
• Ability to complete sales transactions in POS register system
• Knowledge of policies, procedures and safety rules
• Ability to work under close supervision and detailed instruction
• Minimum of one year of retail sales experience preferred
• Previous cash handling experience preferred
• Must be 18 years of age
• A high school diploma or GED preferred
• A part-time or full-time hourly non-exempt position working in stores
• Must have flexibility with schedule
• Ability to lift items of up to 35 lbs. and perform other physical duties (i.e. climb ladder, lifting, bending)
• Ability to spend up to 100% of the working time standing and walking
At Forever 21, style isn’t dictated…It’s inspired. Forever 21 is the leading fashion retailer of the latest trends and the season’s hottest styles at can’t-resist-prices. U.S. and international locations stay true to the fast-fashion destination’s iconic store aesthetic giving fashion fans all over the globe the unforgettable shopping experience that is the one and only Forever 21.
Joining the Forever 21 family means joining an incredible team of talented, passionate and innovative people who work together to bring fashion to everyone, everywhere. We’re always on the lookout for talented individuals eager to thrive in our fast-paced, dynamic environment filled with vast opportunities for career growth and development. This is a place where your ideas become actualized, creativity is encouraged and the possibilities are endless. Be part of something epic. Be part of Forever 21. Apply today!