VERY IMPORTANT: PLEASE SEND YOUR RESUME IN ENGLISH / MUY IMPORTANTE: POR FAVOR ENVIAR SU RESUME EN INGLÉS
Applicants must be fluent in Spanish and English / Los solicitantes deben ser bilingües en español e Inglés
Want more than just a job? Join Forever 21’s Corporate team and showcase your skills while working with our exceptional employees!
Position: Customer Service Representative
Department: Customer Service
Reports to: Supervisor
Direct Reports: No
FLSA Status: Non-Exempt
Forever 21 is seeking an innovative, energetic, and passionate team player to add to our dynamic Customer Service team.
The Customer Service Representative is responsible for providing effective customer service to all Forever 21 Call Center customers by utilizing excellent, in-depth knowledge of company products and procedures. The Representative is responsible for ensuring that all issues are handled in a professional and mutually beneficial manner.