Amazon

BASIC QUALIFICATIONS

• 5+ years of working cross functionally with tech and non-tech teams experience
• 5+ years of program or project management experience
• 5+ years of delivering cross functional projects experience
• Experience defining program requirements and using data and metrics to determine improvements

DESCRIPTION

EU Operations is seeking a Sr. Program Manager with a proven delivery record and project management experience to own strategic, tactical, cross-functional projects and programs. This role requires scoping and creating project plans, developing processes, coordinating and driving execution on business reviews, deep stakeholder engagement, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. This role will also partner with Amazon’s Worldwide Social Responsibility (WWSR) team who drives customer trust, business continuity, and sustainable social impact by embedding respect for human rights throughout Amazon’s entire value chain, and sets and implements company-wide standards and commitments (such as our Global Human Rights Principles and Supply Chain Standards).

Key job responsibilities

Key job responsibilities

• Partner closely across all miles (First Mile, Middle Mile, Last Mile, FC and GSF), various partner functions (RME, GES, S&LP, AHS and ACS) and WWSR to implement and build scalable mechanisms and programmatic approaches to drive compliance to Amazon supply chain standards
• Define RACI among business and partner/support teams (including procurement, both GPO and non-GPO) in region for social responsibility-related work (audits, remediation, government engagement, vendor engagement, contracts, onboarding, accountability)
• Define mechanisms and standard approaches across business functions to drive compliance to Amazon’s Supply Chain Standards
• Own coordination and tracking with business, procurement, and partner teams for managing remediation activities in your region, including creation and maintenance of dashboards and other reporting tools for sharing progress toward remediation of risks
• Coordinate with in-business Social Responsibility PMs across other Ops regions to provide content and data for QBRs/other reporting mechanisms
• Partner with business teams to implement and deploy social responsibility standards across the business
• Participate in meetings related to compliance with Amazon supply chain standards to make connections and drive visibility across the business functions where similar work is occurring (to drive efficiencies where possible)

We are open to hiring candidates to work out of one of the following locations:

Bengaluru, KA, IND

PREFERRED QUALIFICATIONS

• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field