#GreatMindsDon’tThinkAlike At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts. (Diversity Statement)
We have seen incredible customer love and acceptance over the past five years of Uber Eats in Taiwan. We started in Taipei and now our service is islandwide. We went from delivering food to delivering daily necessities in a blink of an eye. Taking on a challenge is exciting, but doing so alongside great, talented challenges is even better. We amplify your superpowers. and you can see the impact you are making each day.
#GoGetIt embodies the attitude and mindset of Delivery at Uber. We need to ensure that we are growing all sides of our marketplace (merchants, driver partners), so that we can provide the best customer experience possible for our consumers, as well as facilitating growth and earnings for our merchants and drivers.
About the Role:
Grocery & Retail(GR) is a fast-growing business within Uber Eats that enables consumers to get just about anything delivered through the Uber Eats app. Uber Eats Mart(or so-called Dark Grocery, DG) is an Uber-owned supermarket, a new type of online grocery store under the GR Taiwan line of business, focusing on providing consumers with the most reliable, convenient, and best selection through the on-demand grocery delivery service within 30 minutes.
We are looking for a passionate, committed, and flexible Consumer Strategy & Operations Manager to drive the success of DG. You will be responsible for guiding the formulation of our campaign and in-app merchandising strategies for our consumer growth. You will shape DG’s consumer acquisition/engagement/retention/resurrection strategy by incorporating our procurement team’s category development strategies. You’ll be supporting DG to differentiate us from other retailers in this highly competitive market with strong value propositions.
The right candidate will be creative, analytical, excellent in planning, operational management, and execution, skilled in project management, passionate about every detail of retail, and ready to roll up your sleeves.
What You'll Be:
What You'll Do:
The Experience You'll Bring:
Unsure if this role is the right fit for you?
We encourage you to review the details of the job role and imagine how you can impact not only our organization but the world using your unique talents. We reimagine the way the world moves for the better. Even if you do not fit all of the criteria for the role, we welcome you to apply to explore opportunities within Uber.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.