Umpqua Bank

Description

About Us: 

Umpqua Bank is headquartered in the Pacific Northwest with 5,000+ employees and offers banking services to customers throughout the nation. It’s an especially exciting time to join our team as, following the recent merger with Columbia Bank, we have grown to become a leading western-based regional bank with more than $50B in assets under management and an unwavering commitment to our associates, our customers, and our communities.

We create a great place to work by offering a special brand of relationship banking and by providing a culture where associates thrive. Associates who embody our core values fit in well here and we are eager to meet candidates who demonstrate behaviors that align with Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships. 

About the Role: 

The Physical Security Director oversees and manages all aspects of physical security for the Bank and is responsible for establishing the vision and strategic direction of the bank’s physical security programs. This includes development of comprehensive security strategies and procedures, maintaining regulatory and legislative compliance and implementing programs to ensure the protection of the bank’s employees, customers, visitors, and company assets. 

• Manage security operations for the Bank’s ATM’s, retail branches, administrative locations and respond to workplace instances.
• Manage implementation and administration of security systems, such as video management systems, alarms and alarm monitoring, and access control across the platform.
• Liaise with law enforcement and emergency response agencies to ensure effective coordination in the event of a threat or incident.
• Respond to 24/7 emergency situations wherever geographically possible, including robberies, burglaries, assaults, vagrancy, and ATM attacks.
• Prepare executive and board level reports to track and meet project targets and budgets, escalate issues and roadblocks, and recommend solutions to resolve challenges.
• Develop physical security policies and standard operating procedures and ensure they are consistently and uniformly applied throughout all departments.
• Develop and maintain security risk assessment process and mitigation strategies to ensure safety and soundness across the bank platform.
• Liaise between the banks lines of business to ensure adherence with policy standards and compliance requirements.
• Assist with physical security regulatory examinations, internal audits and other tasks as assigned.
• Develop and maintain effective and collaborate relationships with key stakeholders and vendors.
• Provide direction and assist security team members to ensure management and monitoring of critical bank security compliance and program activities.
• Review and approve physical security budgets, expenses, workorders and invoices.
• Manage and instruct physical security education programs in a classroom, virtual environment, or one-on-one situations.
• Manage the hiring and development of security team members, to include annual performance evaluations.
• Ensure banks adherence to Federal Reserve Board Regulation H, Section 208.61, Bank Security Procedures. 
• Lead, motivate and mentor direct reports including communicating clear expectations, setting performance objectives, and providing clear and regular feedback. 
• Demonstrates compliance with all bank regulations for assigned job function applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.
• Follows all Bank policies and procedures, compliance regulations and completes all required annual or job specific training.
• Maintain a working knowledge of the Banks written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security, and other regulations as applicable to this job description. 
• May be asked to coach, mentor or train others and teach coursework as a subject matter expert. 
• Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words.
• Takes personal initiative and is a positive example for others to emulate.
• May perform other duties as assigned.

About You: 

• H.S Diploma or GED, required
• Bachelor’s Degree in Business or related field, required
• Security Certifications - Certified Protection Professional (CPP) or Physical Security Professional (PSP), preferred 
• 6-10 years experience managing a Physical Security department, required
• Preference for direct experience within a banking environment and responsibility for bank security, risk management, bank, and branch operations.)
• 4-6 years, supervisory management experience, required 
• Proven track record in program management and successful delivery of enterprise projects, products and solutions.
• Working knowledge of workplace violence prevention programming and planning.
• Excellent analytical and critical thinking skills.
• Proven ability to present ideas and concepts to senior leadership in a clear and concise manner.
• Ability to successfully work in fast-pasted, dynamic, and ambiguous environment operating environment.
• Ability to conduct analytical research and complete comprehensive reports from the research.
• Strong organizational and multi-tasking skills
• Excellent communication skills (oral and written) and ability to produce clear concise details of security events.
• Advanced analytical, decision making and problem-solving skills
• Exceptional interpersonal and collaborative skills with ability to develop strong working relationships across all levels of the organization.
• Proven track record in program management delivering enterprise projects, products and solutions.
• Demonstrated ability to direct, lead or influence others to achieve goals.
• Strong understanding of Microsoft Office product suite.
• Working knowledge of physical security systems (Genetec preferred)
• Proven ability to effectively coach, train and mentor others and experience with personnel actions such as hiring, motivating, developing and performance activity.

Work Style: 

Umpqua Bank offers a Flexible Workplace Program and this opportunity comes with the Full Office work style which is working in office from a designated company location five days weekly. 

Our Benefits: 

We offer a competitive total rewards package including base wages and comprehensive benefits. The pay range for this role is $95,000.00 to $160,000.00, and the pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation and those details will be provided during the recruitment process. 

We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

Our Commitment to Diversity: 

Umpqua Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: careers@umpquabank.com 

To Staffing and Recruiting Agencies:

Our posted job opportunities are only intended for individuals seeking employment at Umpqua Bank. Umpqua Bank does not accept unsolicited resumes or applications from agencies and Umpqua Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Umpqua Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.