WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities.
Working at WPP means being part of a global network of more than 115,000 accomplished people in 110 countries. WPP has headquarters in New York, London and Singapore and a corporate presence in major markets worldwide.
We create transformative ideas and outcomes for our clients through an integrated offer of communications, experience, commerce, and technology.
WPP and our award-winning agencies work with most of the world's biggest companies and organisations - from Ford, Unilever and P&G to Google, HSBC, and the UN. Our clients include 61 of the FTSE 100, 307 of the Fortune Global 500, all 30 of the Dow Jones 30 and 62 of the NASDAQ 100. WPP are the leader in the Bloomberg Gender Equality Index and 20th in the FTSE 100 rankings for Women on Boards.
Why we're hiring:
At WPP, technology is at the heart of everything we do, and it is WPP IT's mission to enable everyone to collaborate, create and thrive. WPP IT is undergoing a significant transformation to modernise ways of working, shift to cloud and micro-service-based architectures, drive automation, digitise colleague and client experiences and deliver insight from WPP's petabytes of data.
To bring the experience for our colleagues, clients and partners to the next level,we need aBusinessService DesignLeadto build and grow our service design capability across IT . This role will be responsible for leading our multidisciplinary approach to designing and launching services and experiencesforour colleagues and clients. It will drive some of the most ground-breaking projects WPP has seen and will lead the advancement of our approach.
This rolewill performthecheanni research and design chapter in India and work on complex, regional and global service propositions .Itwillset the direction and assure the quality of design delivery across the chennai team teams,provide input into or own project planning to ensure that the team can doitsbest work.This role will lead other in advocating for the service design profession within IT, WPP and externally and also be hands on with major research and design activity .
The rolewill be seen by project team/sand senior stakeholders as a trusted expert service design practitioner and champion and will build strong trusted relationships with these groups, listening to their needs and effectively managing their expectations.Itwill work with theHead of Discovery and Design and Lead Design and Lead Researchers in the UK to identify opportunities toinnovate experiences and services andwill actively participate and lead Community of Practice efforts, hiring activity for your practice and broaderDesignefforts.
The role will leverage research insights and data to design solutions;responding to challenges, often in collaboration with colleaguesand other stakeholders,andwillwork strategically onend-to-endservices to deliver improved service outcomes and costed savings.
What you'll be doing:
Specific responsibilitiesof this rolewillinclude:
What you'll need:
Who you are:
You're open : We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are accepting: of new ideas, new partnerships, new ways of working.
You're optimistic : We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.
You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.
What we'll give you:
Passionate, inspired people - We promote a culture of people that do extraordinary work.
Scale and opportunity - We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.
Challenging and stimulating work - Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?
WPP is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion and strives to recruit a diverse slate of candidates to help us achieve that goal.
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