Vanderlande

Job Title

HR Tech & Data Specialist with focus on Workday Talent & Learning

Job Description

HR Technology and Data Specialist with focus on Workday Talent & Learning

Are you an (HR) professional who is tech-savvy and has experience in HR Core data processes? Are you keen to work with stakeholders in solving business challenges and enabling them in data driven decision making? Then this is the position for you!

You and your team

The Vanderlande HR organization has a global presence, with global HR Business Partners, local HR Officers and local HR Service Agents delivering HR services to the business. Our HR People Services (PS) Technology & Data department is active globally in maintaining, supporting, and enabling HR service delivery. As HR PS Technology & Data specialist you are part of Global People Services within Vanderlande, reporting into the HR PS Technology & Data Team lead, located at Vanderlande headquarters, Veghel.

As a Technology & Data specialist, you focus on Customer Experience, Operational Efficiency and you are optimizing our services by driving Talent & Learning processes together with our HR Technology Center of Expertise (CoE). You have a service-oriented mindset to handle incidents and solve problems related to our HR Technology landscape (mainly Workday). Our documented global processes are your guidance in this. As a team (specialists are located in Pune and Veghel) the values We Care, Teamwork and Safe Base are key in decision making and working together.

Your main responsibilities

Workday is our single source of truth for people data, hence the prime system you will be working with. Your functional domain will be centered around employee Talent & Learning processes. For this you have the HR Technology consultant of the Global CoE HR Technology as your sparring partner. Your knowledge e.g. on the Workday HCM Core, Performance and Compensation domain is a plus.

Your team is positioned in the tiered model as process escalation tier of the Service Agents (tier 1). Complex matters that cannot be solved by you will be taken to the experts/consultants of the CoE.

Your responsibility include all-round problem solving and incident handling together with specialized/support activities in Workday such as security / role assignment, correct, rescind, and cancel initiated data and processes, handling (complex) organizational changes etc. You act as an advisor when it comes to data insights and drive continuous improvement within our Service Delivery Model, with a regional Service Excellence Specialist as your sparring partner (also located in Pune).

Your day-to-day activities focus on:

• Talent & Learning data processes.
• Drive the employee life cycle processes.
• Maintain employee data quality.
• Advising and monitor global way of working and compliancy. Partner with stakeholders within the HR and ICT organization to be sure we adhere to Vanderlande's data and compliancy strategy.
• Participate in developments and/or project led by the HR Technology consultant (CoE).
• All-round problem solving and incident handling
• Handle specialized activities in Workday within the service delivery model such as security role assignment, correct, rescind and cancel initiated data and processes, handling (complex) organizational changes etc.
• You act as an advisor when it comes to data insights and drive continuous improvement within our Service Delivery Model.
• As a result, you ensure Workday knowledge capture on a global level within our Service Delivery Model e.g., provide Workday training to region / local Service agents (tier 1).
• Maintain own work instructions when needed
• Management of inquiries, issues and/or service requests to drive resolution in line with SLAs.

Education and Experience

• Bachelor’s or Master’s degree in Computer Science, IT or equivalent with relevant work experience in an HR environment is preferred.
• HR & HCM Core experience incl. in-depth functional Workday knowledge (at least 5 years).
• Proven experience with Workday Recruitment (Talent Acquisition), Talent Management and Learning is a must.
• Experience with other Workday Modules is highly preferred.
• Experience with people data management and compliance including applying data protocols.
• Experience in working with (senior) business stakeholders and advising on how solutions can enable HR processes in an international business context is a plus.

Knowledge, Skills, and Abilities

• Key competencies: ownership, team player, result-oriented with ability to convince and drive adherence. Ability to interact and collaborate with various stakeholders at all levels.
• Strong advising, communication and cooperation skills including taking people along and/or training others.
• Effective analytical skills. Ability to look at complex issues from various angles.
• Flexible, change resilient, and a true team player. Ability to take the lead and enjoy the, sometimes bumpy, road to success.
• Fluent in English (written as well as spoken)
• Basic project management skills.