First Citizens Bank

Overview

First Citizens Bank is one of the top financial services providers in the nation, recognized and awarded for our customer satisfaction, sustainable profitability, and overall stability and security. Our associates make First Citizens Bank a great place for our clients to do business. Those who grow, achieve, and succeed with First Citizens Bank are those who share our core values of integrity, service excellence and stability.

We’re searching for a Business Systems Analyst to join BSA AML technology group who possesses extensive Banking experience in KYC, AML, Sanctions, and Compliance systems with strong business and systems analysis skills and is able to work with minimal guidance to deliver their assignments. This position is remote eligible, but candidates must be able to work Pacific Time Zone hours, regardless of location. 

Responsibilities

• Analyze and translate complex business requirements into a functional system design document.
• Technology and system related analysis using knowledge of current applications, interfaces and data structures to recommend solutions and provide input.
• Facilitate and participate in design white-boarding sessions to ensure prioritized business needs are met within SVB standards.
• Provide support for system production issues, change requests and maintenance. Maintain knowledge documentation.
• Prepare and present subject matter knowledge, analysis, options, solutions in both written and presentations to internal and external audiences.
• Regularly apply advanced data analysis skills to understand detailed data flows between systems and within systems for their domain.
• Regularly apply knowledge of future technology and system trends for your domain to solve for current and future business needs.
• Configure systems and develop expertise in system functionality and design.
• Understand points of interaction and impact on other systems across the enterprise.
• Assist in developing training materials for system functionality.
• Assist with performing applications changes and configurations.
• Convert application designs into data model and data mapping specifications.
• As a system owner, own end-to-end health and maintenance of assigned systems, including tactical vendor management.
• Manage end-to-end from idea to delivery of enhancements and changes to systems.

Qualifications

• Bachelor's Degree and 2 years of experience in Systems Support, or Analytics, or Operational Support OR High School Diploma or GED and 6 years of experience in Systems Support, or Analytics, or Operational Support
• Preferred skills:

Bachelor’s degree in Computer Science, Information Science, or related discipline or equivalent work experience.

• Preferred 5-7 years of experience as Analyst, with systems and application management.
• Experience working in information technology domain within Banking or Financial Services industry.
• Experience with systems implementation projects.
• Experience with development coding and relational database (SQL) queries.
• Advanced knowledge and analytical skills of systems integration through web services, ETL, etc.
• Strong written and verbal communication skills with the ability to interact with all levels within the organization.
• Experience with production and disaster recovery systems/application support.
• Ability to execute and prioritize a number of tasks, initiate and conduct meetings with team and peers.
• High attention to detail.

The base pay for this position is relative to your experience but the range is generally $71,700 to $124,280 per year. This position is eligible for variable compensation, which may be in the form of incentive, bonus, or commission pay. First Citizens offers a competitive, comprehensive benefits program which you can review here: https://jobs.firstcitizens.com/benefits.