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Introduction

We are a growing design community of talented and curious lifelong learners. You will be working with early career and experienced designers across multiple disciplines and products to design the best solutions for our users.

Do you have a passion for creating the optimal conditions for designers to do their best work? Do you love to solve business problems centered on humans and the intersection of design, development, and product management? Are you looking to make a real impact on a large scale?

IBM has a longstanding history of design, which we continue to evolve in our IBM Z business. At IBM Z, our systems power the world’s most important industries and our clients are the architects of the future. Transforming our business to deliver on that future is at the heart of our design mission. We have embarked on a major transformational journey and seek an experienced and motivated design practice leader to drive an era of design-led innovation as we continue to drive improvements to the customer experience in every interaction with IBM and our products.

The Design Director role is a combination of people and practice leadership. As a core member of the Design Leadership team, you will be expected to work autonomously and deliver on our organizational and cultural transformation efforts as well as project objectives related to our IBM Z hardware and z/OS portfolio offerings.

Your Role and Responsibilities

Design Leadership & Community Building

Cultivate design excellence and accelerate cultural transformation and innovation
Contribute to building best practices, rituals and culture across our design organization in IBM Z and the parent Infrastructure design community
Strategize long and short-term plans on how design can meet the needs of our users
Ensure coherence and consistency across the experiences in our IBM Z hardware and z/OS portfolio and adoption of a user-centric approach
Measure and improve design performance and outcomes across IBM Z hardware and z/OS portfolio
Participate in design critiques to give and receive feedback to strengthen work quality and strategy
Talent growth & development
Design the conditions for the team to do their best work
Create and sustain a diverse hiring pipeline in India
Foster employee engagement and talent development and acceleration
Cross-functional Alignment & Collaboration
Engage, educate and align with peers and stakeholders on design’s impact and value
Prioritize work in coordination with design leaders and counterparts in engineering and PM
Advocate for peer-to-peer leadership and collaboration across functional leaders in core in engineering and PM
Operational Efficiency
Work with internal functions such as HR, DesignOps, and finance to ensure appropriate resources for success
Aid in determining accurate scoping of work
Assist in building the organizational and functional infrastructure to scale design
Ability to think about the long and short-term to meet the constraints of a continuous release process while iterating toward a future vision

Required Technical and Professional Expertise

15+ years of experience in design with excellent management and mentorship skills
Demonstrated experience in human-centric design with a proven track record
Strong engagement in the design community and industry best practices and innovations
Excellent presentation skills and communication abilities
Proven ability to ensure work delivers on strategic and business goals

Preferred Technical and Professional Expertise