Epicor

Description & Requirements

Product Manager 

The Product Manager focuses on delivering superior user experiences and customer value, with strong skills in product road-mapping, business case analysis, and go to market strategy. It will drive the creation of products based on objective customer and user research, market analysis, and industry trends. You must be comfortable with all communication channels including public speaking.

PM will actively work with our internal stakeholders to develop their ideas into future product enhancements, and will own the process for collecting and maintaining a repository of ideas to continue to support the product growth. PM will ensure product quality, performance, and user satisfaction by being actively engaged with our customers.

What you will be doing:

• Define and prioritize product requirements, user stories, and acceptance criteria.
• Work with internal stakeholders, local partners and external contributors to document and define enhancement requests.
• Be responsible for defining priorities for the product expansion.
• Work with other members of the product team to develop product positioning and messaging that differentiates our approach in the market.
• Manage the product backlog, release plan, and roadmap, communicating these to your stakeholders.
• Support the product launch, marking, and adoption activities.
• Gather and analyze user feedback, data, and insights to inform product improvements and enhancements.
• Analyze potential partner relationships to further our local and regional proposition.

What you will likely bring:

• Ability to communicate effectively with technical and non-technical audiences, both verbally and in writing
• Experience in leading cross-functional teams, managing product lifecycles, and delivering products to market
• Strong analytical, problem-solving, and decision-making skills
• Creativity, innovation, and customer focus
• Very strong verbal and written communication skills in English
• Basic knowledge of strategic planning and business case development.
• Comprehensive knowledge of Microsoft Office (PowerPoint, Word, and Excel) and Microsoft SharePoint.
• At least 3 years of experience in product management, preferably in the ERP or manufacturing domains, iScala a plus.
• Bachelor’s degree.
• Knowledge of ERP systems

The Product Team 

The Product team at Epicor supports a rapidly evolving group of products with innovative approaches to design and integrative technology, driving the business to be a leader of cloud-based SaaS. With offices across the United States and internationally, we provide over 21,000 customers and more than two million daily users with the essential tools that help them do what they need to do to support how the world makes, moves, and sells.

About Epicor 

At Epicor we know that success comes from working together. Everyone has a role to play, and it’s the essential partnerships across our company that are crucial to our customers’ success and our growth as a business. 

We’re truly a team. Working in close partnership, we bring wide-ranging talents together in powerful collaborations. We think innovatively, share our knowledge generously, and constantly learn from our colleagues. We’re proud of the success we achieve every day, but we never stop challenging ourselves and encouraging each other. Together, we go further and imagine an even brighter future. 

Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Equal Opportunities and Accommodations Statement 

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless. 

We are an equal-opportunity employer. 

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