Patient Service Rep, Full-time, EMG-Andrews, NC (39975) -Erlanger Western Carolina Hospital
Patient Service Rep
Regular -
Non-exempt - Full-time - Standard Hours 37.5
Job Summary:
Receive incoming telephone calls in a prompt, courteous, and professional manner and greet and check-in /check-out patients in the same manner, coordinate patient appointments, and collect daily cash/check/credit card patient payments.
Education:
Required:
Preferred:
High school diploma or equivalent
Experience:
Required:
Two years of experience in customer service or reception, preferably in a health care environment. Computer skills and working knowledge of computers and Microsoft Windows and Office applications.
Preferred:
Position Requirement(s): License/Certification/Registration
Required: NA
Preferred:
Department Position Summary:
Receive incoming telephone calls in a prompt, courteous, and professional manner and greet and check-in /check-out patients in the same manner, coordinate patient appointments, and collect daily cash/check/credit card patient payments. Obtain precertification/authorization for in-office procedures and out-patient studies.
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