Vodafone

Role purpose:

Manage the operation of the Process Architecture within the Centre of Expertise. Accelerate and increase the benefit of transformation across Vodafone through the adoption and leverage of capability from our process architecture, practices and platform. Protect the integrity of the Process Architecture by ensuring new process development adhers to the Vodafone Business Process Management (BPM) standards and best practices.

Key accountabilities and decision ownership:

• Engage with _VOIS IO Service Lines to translate their business goals into actions (deliverables by the ARIS Process Centre of Expertise) to enable and accelerate the achievement of those goals.
• Propose, agree, and deliver relevant support to the program/business unit in the adoption of skills required in process design, architecture, and analysis.
• Translate the requirements of the programme/business unit into technical capability requirements to be delivered by the ARIS Center of Expertise,
• Manage the design, delivery, testing, communication, and adoption of the capability. Prototyping / Proof of Concept where applicable.
• Manage the ongoing business-as-usual support for the Process Architecture including User access, training, and support.
• Identify and deliver opportunities to leverage value from our process architecture, practices, and platform across _VOIS IO as part of Process Data and Reporting Practice, user and stakeholder community.

Core competencies, knowledge and experience:

• Strong engagement and communication skills are required to partner with and deliver for the program / business unit
• Analysis skills required to translate program / business unit objectives into actions and capability requirements
• High degree of knowledge in process architecture, improvement and the platforms that support the capability

Must have technical / professional qualifications:

• Certified ARIS Architect and ARIS Administrator.
• Minimum 3 years' experience as ARIS Architecture Specialist or equivalent role.
• Experience in Process Improvement or Process Governance role or providing direct support to Business Transformation programmes.