Description
Corporate Services Manager
Role Location: Jersey
Department: Corporate Services
Employment Type: Full time, Permanent
The Role & Key Responsibilities:
- To manage a busy team of staff with varied experience levels, delivering
- exceptional company secretarial, administration and financial reporting services to a portfolio of funds, fund services entities and corporate structures – which may include key clients of the business.
- To take ownership for the client and intermediary relationships within your designated portfolio of clients.
- To be responsible for the ongoing development of your team by providing coaching and technical expertise.
- To work as part of a management team assisting the director group in meeting targets.
- Responsibility for the supervision, mentoring and training of your team, and ensuring a four-eye principle is consistently applied and a high quality of client service standards is maintained;
- Oversight of the corporate calendar for your clients, attending board and committee meetings and overseeing production of quality minutes;
- Oversight of client audit process, where required;
- To build relationships with intermediaries, third parties and key client contacts, be seen as the first point of contact and foster client retention.
- Effective management of working capital requirements of the business, including WIP, recoverability, billing, prompt fee collection, and staff productivity;
- Maintain awareness of risks and clearly understand those risks involved in activities carried out and with respect to own client portfolio;
- Monitor team compliance with Policies and Procedures;
- Proactively keep up to date with current industry issues and developments;
- Support future growth through business development activity as appropriate.
Skills Required
- To hold, or be studying towards, a relevant professional qualification recognised by the JFSC preferably ICSA or ACCA.
- Broad knowledge and understanding of a wide range of fiduciary products and the specific service offerings within the corporate and fund services space;
- Proven knowledge of appropriate Jersey legislation and regulation and the ability to demonstrate both compliance, risk and audit awareness.
- Ability to present ideas in user-friendly, business-friendly and technical language.
- Ability to use own initiative and effectively prioritise and execute tasks in a fast paced environment.
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