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About the role:

Our Product Platform Foundations group is responsible for developing smart technologies, scalable platform infrastructure, systems and tools that are at the heart of Forter’s business and enable us to scale rapidly.

The Billing Team is responsible for Forter’s in-house sophisticated billing system - providing the business with the flexibility needed to bill customers according to complex pricing terms, set incentives and penalties based on KPIs, and invoice automatically and at scale. We are seeking a brilliant tech-savvy Senior Product Manager to own and drive the Billing product area. 

Why should you join us?

You will directly engage with Forter’s Sales and Finance executive leadership in order to form a joint vision and plan with Forter’s long term business strategy. You will set the vision and roadmap for how Billing will support the next set of our offerings at scale, work with cross-org stakeholders to consolidate and prioritize requirements, set KPIs for success, work closely and lead our engineering team to drive flawless execution throughout. The role will report to the Director of Product, Platforms.

What you'll be doing:

  • Own the full product lifecycle for initiatives in our Billing platform, from inception to launch.
  • Identify opportunities, define the product vision, strategy and roadmap, taking into account customer needs & feedback, competitive analysis and business metrics
  • Define KPIs and success criteria for your product areas, continuously monitor and adjust towards success
  • Define clear and effective product requirements based on user and business needs (PRDs, user stories, use cases)
  • Lead a team of Engineers, Analysts and other cross-functional stakeholders, drive flawless execution across your products, identify and track risks, continuously prioritize short and long term developments. 
  • Serve as a bridge between the customers and engineers and serve as the voice of the product across the organization.

What you'll need:

  • 4+ years of experience as a Product Manager with proven ability to design and deliver successful B2B SaaS products
  • Strong technical background - good understanding of data processing and storage systems, APIs and communications
  • Great analytical skills and detailed oriented
  • Experience in translating complex business and technical requirements to clear and detailed product requirements for engineering teams
  • Strong leadership skills - you love to take ownership, motivate and drive execution across cross functional teams
  • You are a team player and foster a collaborative environment via open communication and relationship building skills
  • Love to thrive in a fast paced growth company, and contribute to its success

About us:

Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful—it can accelerate revenue growth and strengthen a company’s connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where— but who is behind the interaction.

The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers—ensuring everyone gets the experience they deserve. Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We’re meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact. 

Trust is backed by data – Forter is a recipient of over 10 workplace and innovation awards, including: 

  • Great Place to Work Certification (2021, 2022, 2023)
  • Fortune’s Best Workplaces in NYC (2022)
  • #3 on Fast Company’s list of “Most Innovative Finance Companies” (2022)
  • Forbes Cloud 100 (2021, 2022)
  • SAP Pinnacle Awards “New Partner Application Award” (2023) 
  • Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)

Life as a Forterian:

We are a team of over 500 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Nordstrom, Priceline, Instacart and ASOS can block fraud, drive revenue and improve customer experience.

At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company.

Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.

If you need assistance or an accommodation due to a disability, please email us at interviewaccommodation@forter.com. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.

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Confirmed 9 hours ago. Posted 30+ days ago.

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