Senior Product Manager, Marketplace Trust

Poshmark

Confidence can sometimes hold us back from applying for a job. Here’s a secret: there's no such thing as a "perfect" candidate. Poshmark is looking for exceptional people who want to make a positive impact through their work and help create an organization where everyone can thrive. So whatever background you bring with you, please apply if this role would make you excited to come to work every day.

Job Description:

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Location: India 

Title : Senior Product Manager

Poshmark is the largest community marketplace for fashion, where anyone can buy, sell, and share their style. With millions of shoppers and seller stylists, Poshmark brings together a vibrant community every day to express themselves and share their love of fashion. 

One of the core missions of the Marketplace Trust team is to enhance our compliance framework to ensure the highest standards of legality and security in financial transactions. As we expand our operations, we are seeking a highly skilled Senior Product Manager to lead compliance-related projects and initiatives. 

The ideal Senior Product Manager for this role

  • Is curious and hungry to learn.
  • Has empathy for our community of buyers and sellers.
  • Works to define the underlying problems.
  • Has a strong product sense and an eye for great user experience.

Responsibilities:

  • Develop and implement comprehensive compliance strategies for the marketplace, considering both loca and international regulations.
  • Provide leadership and guidance to products related to regulatory approvals, ensuring successful project delivery on time and within budget.
  • Collaborate with cross-functional teams, including legal, operations to integrate compliance measures seamlessly into existing processes.
  • Develop a clear product vision and strategy for your area. Collaborate with stakeholders to align product goals with the overall company vision and contribute to the product roadmap's development.
  • Work closely with cross-functional teams to integrate compliance measures seamlessly into existing processes. Conduct risk assessments and implement mitigation strategies to address compliance challenges.
  • Lead the development and execution of projects. 
  • Utilize data analytics and customer feedback to make informed product decisions. Monitor key metrics, customer satisfaction scores, and operational efficiency to identify areas of improvement and validate the success of implemented solutions.
  • Stay informed about industry trends, best practices, and emerging technologies. Conduct competitive analysis to identify areas where Poshmark can differentiate and lead in supporting innovation.

6-Month Accomplishments: 

  • Identify KPIs and create a metrics framework for measuring feature success.
  • Be a champion of your product area.
  • Develop and own the product roadmap.
  • Implement and monitor Anti Money Laundering (AML) policies and procedures alongside domain leaders in the organization.

Requirements:

  • Bachelor's degree in Computer Science, Engineering, Business, or a related field. 
  • Proven experience of 3-4+ years in product management.
  • Passion for customer-centricity and a track record of driving customer-focused product enhancements.
  • Has experience running customer research independently to gain customer empathy. 
  • Strong analytical background and data-driven, demonstrating the ability to understand key performance drivers and ability to execute against findings.
  • Demonstrated ability to collaborate with cross-functional teams and lead projects from ideation to successful execution.
  • Outstanding communication skills and the ability to articulate complex ideas to both technical and non-technical stakeholders.
  • Prior experience with KYC verification, AML policies, and other compliance-related areas is preferred. 
  • A strong understanding of financial regulations and the ability to interpret and apply them to business operations is a plus.
  • Flexible to work in overlapping time zones and collaborate effectively with HQ teams

About Us

Poshmark is a leading social marketplace for new and secondhand style for women, men, kids, pets, home, and more. By combining the human connection of physical shopping with the scale, ease, and selection benefits of e-commerce, Poshmark makes buying and selling simple, social, and sustainable. Its community of more than 80 million registered users across the U.S., Canada, Australia, and India, is driving the future of commerce while promoting more sustainable consumption. For more information, please visit www.poshmark.com, and for company news and announcements, please visit investors.poshmark.com. You can also find Poshmark on Instagram, Facebook, Twitter, Pinterest, and YouTube.

Why Poshmark?

At Poshmark, we’re constantly challenging the status quo and are looking for innovative and passionate people to help shape the future of Poshmark. We’re disrupting the industry by combining social connections with e-commerce through data-driven solutions and the latest technology to optimize our platform. We’re nothing without our amazing team who deliver an unparalleled social shopping experience to the millions of people we connect each day.

We built Poshmark around four core values: 1) focus on people to create empowered communities that drive success; 2) together we grow to support each other to strive for our dreams; 3) lead with love to foster genuine connections built upon a foundation of respect; and 4) embrace your weirdness to accept and empower one another on their own unique journey. We’re invested in our team and community, working together to build an entirely new way to shop. That way, when we win, we all win together. Come help us build the most connected shopping experience ever. We will set you up with comprehensive global and in-country benefits to support you and your family needs.

Poshmark is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

View Poshmark's Job Applicant Privacy Policy here.

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Confirmed 22 hours ago. Posted 30+ days ago.

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