Job Description:
Job Description – IAM Access Admin/User Provisioning Analyst
The IAM Access Admin Analyst is responsible for the ongoing support, access management consolidation and maturity of the IAM program. Must have experience with user access provisioning with large platforms, databases, servers, application etc. Must have knowledge of the following: • Identity Lifecycle Governance Administration tools like SailPoint IIQ, Oracle Identity Mgr etc. • ITSM/Ticketing tools like ServiceNow, BMC Remedy etc. • Advance level Microsoft Excel knowledge • User/Access Provisioning into platforms like • Active Directory • Mainframe/RACF • Databases like Oracle/SQL/MySQL/PostgreSQL/Netezza/etc. • Servers like Windows/Unix/RHEL/Solaris/etc. • SaaS/COTS/Custom applications What You Will Do • Develop & maintain policies and processes for Access Administration, i.e., assigning, changing, resetting, certifying, and disabling User IDs, passwords and/or other access credentials for apps/systems/platforms/endpoints/etc. • Develop and implement documented Access Administration procedures in accordance with the information security policies and all regulatory requirements identified • Develop and implement documented procedures to periodically review user access and assist in certifying user access per defined policies. • Consolidate new & existing platforms/apps/systems into IAM for access management & create access administration procedures • Add, change, disable, delete, or revoke Account IDs that access operating systems or subsystems using approved access control software as per established security standards within stipulated service levels • Perform emergency & non-emergency access terminations as requested within stipulated service levels • Assist and support Service Desk, Deskside Support personnel, and other service providers, application teams in trouble shooting and resolving access related Incidents and troubleshooting activities • Assist and support education & training teams for all new hire training classes with their day1 access needs • Develop and maintain FAQs and training documents for End Users that assist with system access requirements and procedures • Support information security assessments, audit and regulatory related activities to produce requested evidence, respond in a timely manner and work to remediate all audit findings related to Access Management activities. • Perform regular internal Quality Assurance activities per requirements • Perform weekly termination and transfer reconciliation against all SOX and Applications deemed critical • Troubleshooting and resolving issues related to user access provisioning systems • Providing training and support to end-users on IAM systems and related policies and procedures • Staying current with industry trends and best practices in IAM systems and technology • Should have strong analytical, communication, and problem-solving skills, as well as a deep understanding of IAM technologies and best practices • Should be ready to work in Rotational shift Certifications • Good to have IT, Security or IAM Tool specific certifications
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